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December 2023 by Richard Kear
Great customer service.
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September 2023 by Bill Vance
I Orderd special order caulk August 14( found out later they didn't even put the order in till the 16th). Originally they told me it would take around a week. Then it was 2 weeks. They tracked the order, and I was told it would be no later than the end of that 2nd week. Didn't come then either. I asked patiently for them to track the order again and get to me later that day. Never got back to me.I finally had enough. The job needed to get done. I went to another local company and got everything i needed in 3 days.They couldnt even get my partial order from their LaCrosse location(who had it in stock), so I had to pick it up myself. Total order finally came 5 weeks later. By that time the job was finished.Now they're mad at me and won't take special orders without payment first.Don't buy any caulk from these guys that they don't physically have in the store
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May 2023 by Paul Stahl
The service is the worst ever.
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July 2022 by Alex routh
Great customer service from Matt. They stand behind their products. I will definitely go back.
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June 2022 by Blake Meighen
Very satisfied customer,I've been buying tools from Thomas tool for over 30 years,Hats off to you guys and thanks
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June 2022 by Greg Queen
Had what I needed to get my shop floor drain ready for the new floor.
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March 2022 by Ryan Zimmerman
Nice hardware store, bought a saw stop here.
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October 2021 by gary seibert
Great place to do business. Extremely helpful.
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October 2021 by El Coyote
Beatty nice Employees Everything nice and there tools
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August 2021 by Brad Bergerson
Great store with many top of the line tools. My only dislike is that many items are not priced so sometimes it feels like a used car lot wherein you have to ask for help to find out the price of an item. Still a great place to shop with friendly staff.
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April 2021 by Mike Stumm
Wide selection of power tools from the top brandd.
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April 2021 by Becky A
I picked up some salt for my son's snow plow company. He had called them ahead of my arrival and were expecting me. They immediately checked me out and loaded my pickup. Great service.
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April 2021 by Tom Caflisch
I reserved a power screed for a job I only took because I was able to find a power screed here for rent.The day I went to pick it up they told me they didn’t have one available even though I reserved it 3 weeks prior!! ?I will never be going back here.
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March 2021 by Mike Fanning
The only place I shop for my tool. Excellent customer service.
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March 2021 by Ginny Jorgensen
Was very disappointed today when I found that none of the employees were wearing masks.
