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August 2023 by Logans coins
Had to wait over 2 hour for someone bring a key not impressed
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April 2022 by Erin Peterson
Was told I had 24 hour access so I showed up to get my stuff out at 11pm only to find out they restricted my code. Had to get a motel and wait until 5 am. Not impressed.
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April 2022 by Jeff Dardis
Good experience overall. This site is NOT open 24hrs as listed - they’re only open 5am-10pm
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March 2021 by steve ulrich
quick in, quick out. truck worked as advertised reasonable folks to deal with clean bathrooms.
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November 2020 by Daniel Bender
Colleen was very polite and courteous and provided great customer service,provided us with all of our needs today.
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October 2020 by Honest Abe
Lines are long. Should think about a better staffing plan for weekend.
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September 2020 by Cameron Wilks
I recommend U Haul but I do not recommend this location. I have utilized U Haul services several times, specifically in the last two years, because of employer relocation. I recently had a storage unit at the new U Haul location on the south end of town on Broadway. I chose this location because it was newer, appeared to be cleaner, and was temperature controlled. When I moved into this unit 6 months ago I was satisfied with my storage unit choice at U Haul. However when it came to moving day and I needed to remove my stuff I was confronted with nothing but problems and absolutely NO solutions from not only the staff but the General Manager himself, Andrew. My interactions with the staff at this location is something that should have never happened. Problems arise and it is the employees and/or manager’s responsibility to solve the customers problems to the best of there abilities. Instead I was the one who was made to feel like I had done something wrong. Absolutely unacceptable, and very disappointed with my entire experience with both supervisor Megan and general manager Andrew.
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August 2020 by Christine Hung
Great, clean location with excellent service!
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July 2020 by James rabe
Very happy with the local service at the Broadway South U-Haul. Extremely friendly, helpful, Covid-19 safety in place is excellent. Good quick response to phone calls. Def recommend.
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June 2020 by R C
Manager there doesn't know how to do his job. I don't recommend going there to rent a uhaul.
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June 2020 by Peter Lex
Andrew and his team got us a great running truck for our moving needs, great service from start to finish
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November 2019 by Rebecca Cain
The gate has been broke for 2 months now and has not been fixed...this is not a 24hr location and im upset with the price i pay for storage and i cant get to my stuff because of business hours only.
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February 2019 by S DeHeve
Poor management. Run down storages. Gates rarely work to let you in or keep your possessions safe.
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August 2015 by Sarah M.
Andy is great! We are relocating. He was super helpful and even talked to me about the area. Very good customer service. Great rate!
