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June 2023 by Clover Billings
Very very nice staff. I absolutely hate how so many stores alike have their employees basically breathing down your neck, like almost onto of you, constantly checking in to see, "if you've found everything alright." (Which btw: can make some people ??♀️ feel as though their being suspected of theivery.) However... on the contrary, this Ultabeauty's employees didn't make me feel bombarded or pressure me into buying anything!
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June 2023 by Lauren Witter
Very very helpful staff. Very good quality makeup. Worth every penny.
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May 2023 by Megan Gergen
I went there today, and I purchased a product that was completely dried out. I was okay with an even exchange of the item. I wanted to make sure that I wasn't exchanging it for another dried out item. I asked to check the other one. After checking all of them, we came to the conclusion that they were all dried out. Instead, I went to return it. Even though I could provide the receipt and I paid with my bank card, they only wanted to give me in store credit!
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April 2023 by Anna
Amanda is the best make up artist and hair dresser I’ve come across and you leave her chair feeling refreshed and beautiful.Amanda goes out of her way to make you feel better than you did before walking in the store.She’s a very talented artist who should be given makeup and hair artist if the year.What you see is ,what you get and she the real deal and doesn’t put on a fake smile to get your business.??❤️Warmest regards,Aussie Anna
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April 2023 by Shelly Beaver
Love Ulta, and always helpful team members asking if you need help.
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February 2023 by Rhonda Davis
My granddaughter and I had the pleasure of shopping in your wonderful store! Thanks to Ericka who was a wonderful, experienced, kind person who helped us both in the needs we discussed with her. She was well versed and knowledgeable in the skin care and hair prouducts we needed, never made us feel rushed and was a joy to shop with today. Thank you Ericka! We will return and highly recommend Ericka and Rochester, Ulta Beauty.
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February 2023 by Julia Bishop
I went to the salon and I had an amazing time! Amanda did an excellent job fixing my hair. She’s very nice and easy to talk to. Will definitely go back to Ulta for my haircuts and coloring. Great service!
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November 2022 by Jill Huerter
I had Miracle's help.... she was AMAZING!! Very knowledgeable and kind.
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November 2022 by Raimi “Sayed” Zeller
I got a bad cut at first like really bad cut, but when I called in they checked it out, fixed it, refunded me completely and gave me a goodie bag which they didn't have to do at all. Tammi is the best for fixing the cut honestly that was very sweet and I hope my first hair dresser does better I'm the future. great store thank you
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November 2022 by Lisa Marie
I loved Ulta Beauty since they opened, however I’ve noticed that the employees have become very rude. They act like snobs & it reminds of how Sephora use to be….NO ONE wanted to go in there.I try to do order for pickup as much as possible bc I don’t like or want to interact with the employees. They spend their time either hiding, or ignoring you. When you ask a question they are down right rude & act like you’re a burden……Not ok.
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November 2022 by Naomi F
Its a nice store, but lacking in service. I was there Saturday and it took forever to get assistance in the makeup area.
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October 2022 by Steph Bice
We had the best of help when I went .. im not a make up kinda of girl and they totally got everything we needed with details.. the price was very unexpected but you know make up isn't cheap lol
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October 2022 by Lynnette Fiore
No one really greeted or helped me find my foundation color until I asked and they kept handing me off to different employees since it was such a hassle
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October 2022 by T M
I had to come back and change my 4 star review to a 2. I've gone twice now and the things I look for seem to be low or out of stock. No help offered by all the staff chatting behind the counter. Save yourself the trouble and wither order online or from Amazon.
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September 2022 by Mary Kamel
They are always very helpful with finding the products I am looking for.