This United States Postal Service location in Rochester is frequently described as a very good and recommended post office. Customers report a quick in and out experience with fast and efficient service. There are always plenty of employees to help out, and they are noted as being very knowledgeable, kind, and happy to assist. Reviews highlight specific personnel who provide great service, going above and beyond with helpful recommendations to ensure mail is secure and trackable. The mail carrier for one local route is also praised as a wonderful, friendly, and professional representative who works hard in all conditions. Customers express overall happiness with their experiences at this USPS location.
Lunch time backed up but they took care of me in the end! Shout out to Shane and a younger gentleman who helped me the first time in line!
January 2026
I've been using this post office for 15 years since moving to the area and have always found them to be helpful and friendly. The store is occasionally understaffed, but the employees are obviously always doing their best.
December 2025
Can we talk about how this is the slowest post office I’ve ever been to? I’ve lived in multiple states, and I’ve never been to one this slow. I waited in line for 20 minutes, and it didn’t move at all.
