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March 2024 by Laura Laudon
I just finished boarding my four Corgis for about a week here. The staff took such good care of them! They even washed all their bedding when it was dirty. The entire staff at VCA go above and beyond for their clients. One of our Corgis also has cancer. VCA has been wonderful in helping us in this situation as well. I highly recommend!
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December 2023 by Melanie R
We love and trust Cascade. However, they decided to use their Euthanasia room for techs to give shots. If you have put down a pet before or have an elderly pet, it’s the last place you want to be. There’s a bowl for the last meal and a container of Hershey kisses with a message along the lines of “every dog should taste chocolate before the die.” They have you wait in there. The tech then comes in with a syringe to inject your fur-baby with. You speak up just to make sure that it’s for an annual shot and not euthanasia. I gave feedback to tech but didn’t feel it would go anywhere. I won’t be going back to that room unless it’s time for puppy heaven. Make sure to speak up if this would be upsetting to you. There are plenty of other rooms.
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December 2023 by Emma Archbold
We’ve been taking my childhood dog here since she was a puppy and her recent appointment was sad to hear about. She’s elderly (16) and my parents took her in because she’s been experiencing confusion and frequent accidents. Instead of getting help and advice for her situation, my mom received judgement from both the new vet and her tech about the care of her teeth, nails, and grooming. She’s older and they just want to make sure that she’s happy. She’s a very well-loved dog and it breaks my heart that your staff assumed anything else. My parents were both offended by the visit and will be looking for a new vet that specializes in the care of older dogs and doesn’t pass judgement onto the owners. I completely understand that as a vet, the pet comes first but it is crucial to seek first to understand. I was so sad to hear this about the vet office that has always done right by our sweet dog.
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October 2023 by I K
If you re considering them as your vet clinic, know that they will let you down right when you truly need them. Very very disappointing with their lack of empathy and responsiveness.
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August 2023 by Ellie Randall
The staff here are very friendly and have provided really good service. However, the cost of their services is completely unreasonable. A basic exam was more than triple what we have paid at other vets. They also talk you into doing unnecessary tests and treatments that I’ve never been told to do at other veterinary offices. We did their annual care plan to cover the cost of the initial visit and it really wasn’t that worthwhile. We are going to be switching to a local place with more reasonable prices and services.
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May 2023 by Duncan Kromminga
My dog is a new patient here and the experience was fantastic. Everyone was very friendly and attentive. They have my business from here on.
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January 2023 by Jordan Taylor
Dr Richardson is amazing! She did my Shar Pei’s entropion surgery (her lower kids were rolling into her eyes) and it turned out amazing! My dog no longer has any eye issues; the surgery was a huge success! She is also so friendly and helpful with my pets! Fantastic veterinarian! I attached some before and after pictures to show how much she was able to open my dogs eyes and correct the rolling lids.
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January 2023 by Alex S.
I have been extremely pleased with the care my petite mini golden doodle doodle has received at VCA.Maui is always excited to go in! As I travel to other countries and bring her with us they have been exceptional in getting everything ready! Highly recommendThank you
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January 2023 by Kyle Underwood
The girls absolutely love VCAs daycare and boarding. They always come home sleepy after a day of playing (see attached) and they can’t wait to go in the morning. “Daycare” is one of the few words we can use to get them to come inside.The folks working there are fantastic. The girls get so excited when they see the staff in the morning.
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December 2022 by Ann L.
Very expensive, did a lot of testing before asking, some wasn't necessary. Did email followup, repeatedly misspelled my dog's name. Generally, felt very impersonal, though vet was friendly and handled our dog well.
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December 2022 by Christopher Akkerman
Have had great experiences here every time. Everyone is very happy and helpful when I am there. They even took us to a special room that is set up really nice for when my boxer had to cross the rainbow bridge because of cancer and seizures. This room was away from all the noise and gave me time to say my final goodbyes and I love yous and give my big boy some final hugs and kisses. They are great people!
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December 2022 by Stef Sefried
We are new to the area and we’re referred to VCA by our kids who take their pets there. I loved it, as they showed real concern and appreciation for my sweet older dog. I was nervous as my dog has not been to the vet in a while, Dr Meisch put us 100% at ease. Thanks so very much for a super pleasant experience..
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December 2022 by Stef Rhoads
We are new to the area and we’re referred to VCA by our kids who take their pets there. I loved it, as they showed real concern and appreciation for my sweet older dog. I was nervous as my dog has not been to the vet in a while, Dr Meisch put us 100% at ease. Thanks so very much for a super pleasant experience..
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November 2022 by Laura D.
I've always been impressed with the staff at VCA Cascade. I bring my pup here for both his vet care and also daycare and boarding, and not only the vet staff but the kennel staff is also exceptional. I've never had a bad experience here. My dog loves going to daycare and is so happy to see everyone. I always have peace of mind leaving my pets in their skilled care. Thanks VCA!
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October 2022 by Brihtnie Jo Jared
I am so thankful for them. They squeezed us in for a horrendous deep wound my dog had acquired. They did such a great job with her. I will definitely recommend. Also for everything they did for her the price was very reasonable. Their patient and kind attitudes really make it a comfortable place to go.
