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February 2024 by Denise Butler
Marcus was kind, helpful, thorough, listened, explained things well.
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December 2023 by Ryan Heckman
Clifford was fantastic. Very personable.
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December 2023 by Paula Haines
Clifford was such a help.
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November 2023 by Darwin Williams
Michael was very attentive!
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October 2023 by Joseph Canfield
We walked into Verizon not planning to switch accounts around as we knew it would be a long process being as we need to add two new lines, get a new phone, transfer old phones to our kids etc. It was a process… BUT Dieth and Jason were absolutely amazing at the south store in Rochester. I will definitely not go anywhere else. Thank you both for your patience and walking through each step with us. We could not be more appreciative!
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October 2023 by Diane Banfield
Ehric was very helpful in what could have been a complicated situation. He understood what we needed, was very patient, articulate and helped us through the steps for switching providers, and getting multiple new phones, screen savers, covers and watches. Having an appointment was key, since he stayed with us until our needs were met before helping walk-ins. Definitely recommend Ehric??
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October 2023 by Faysal
Watch out of these sales guys, they sneakily put device protections in your account without you knowing. They also almost force to sell expensive screen protectors, cases and slow magnetic chargers.
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August 2023 by Carrie Urbanek
DO NOT GO TO THIS STORE!!! I went in to transfer my service from a different provider to Verizon. Deith was friendly at first, but then I got some weird vibes. I was there for over an hour!! Him and his manager, Aiden kept asking if I wanted a new phone and I said no. They then said where did you get this phone? And I told them Verizon when I used to have them as a provider. They entered all of my info to set up an account at least 4 times and then the manager left and didn’t help Deith resolve the “issue” he kept getting on his screen. Then I got about 15 minutes of “our SIM cards don’t work in your phone because we have 5G sims and your phone is a 4G phone so you’d have to upgrade” I asked about an esim and apparently it didn’t work. I left and went to a different store 5 minutes away and they put in a new sim no problems. They told me they had problems with the first store I went to because they only care about selling you new stuff! This made me almost not want to switch to Verizon because of this experience
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August 2023 by Nancy Oldenburg
Clifford was very friendly, kind and patient. I was very happy that he was able to offer such fantastic deals for my IPhone 14 and I also purchased an IPad because he made me aware of the great deal I would get by purchasing the phone and IPad. I spent a lot of time in the store and it was a great experience. I would definitely feel comfortable going to him with any additional questions I might have. I highly recommend going to Clifford for your purchase.
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June 2023 by jnion01
Probably the best Verizon store I have been to. The sales manager, Aidan, was very helpful and was able to answer all the questions that I had. He also made sure I was getting the best deal and he was able to lower my bill by about $10.
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June 2023 by Julie Taylor
Dieth did a great job! He was helpful, friendly and patient. Aidan was also a big help. Good place to go if you want "full service" and helpful advice.
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June 2023 by Barbara Butturff
Aidan has always been a joy to work with! He has helped me time and time again! Best Verizon experience I've ever had!
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June 2023 by Jean Geib
Adine hooked my family up with 3 new phones. He was helpful and informative. It was fast and easy.
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June 2023 by Trent Johnston
Aiden was an awesome guy to work with, will find ways to help you with your plan and give you some of the best service around!
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May 2023 by Sean AJ
Was a very quick and easy process, thanks to our sales person, Aidan. He was very knowledgeable in the products we were interested in and was outstanding in communicating what we needed to understand every step of the way. Would highly recommend this location to anyone needing services. 10/10?
