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February 2024 by Kim King
Great Customer Service!!! Clean Store!!! And Lots Of Inventory!!!! Definitely will be a regular customer!!!
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January 2024 by Samantha Kunkel
Semi Annual sale! Woot!
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January 2024 by Linh Chanhnoy
Was there with a friend
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November 2023 by Bonnie L Thoms
Perfect service screen atmosphere, wonderful helpers.
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August 2023 by Cyn King
Such great bras! Very helpful staff. I'm so happy with my purchases. Store is just gorgeous!
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August 2023 by Jerit Wohlford
Busy but had great customer service and answered all questions. Had to wait a few minutes to pay but that happens everywhere nowadays
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July 2023 by Kiyara Schouweiler
Great workers willing to help if you need it
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June 2023 by Terrie Parpart
Sam was an Amazing associate who was very patient, knowledgeable, and fun! Thank you Sam for everything you did for me and my Granddaughter!! Im thankful for you! Keep up the great work! My Granddaughter said that you are Beautiful! ???
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May 2023 by April Gentling
Not that it matters to this multi-million dollar company, but they have lost a loyal customer. I’m very disappointed. I had to make an exchange for something and the only option was for them to place an order online. I specifically asked them how long it would take because if it was going to be too long, I’ll choose something else because I needed it. Told me 3-5 days. Great, awesome, I can do 3-5, even 7 days. We finish the transaction, Asher (I think that’s their name) prints the receipt and it says mid June (a whole month later). I ask why it says mid-June and they tell me “oh, I’m not sure why it says that. That’s wrong— it’ll be 3-5 days”. Low and behold, it’s been almost two weeks now and hasn’t even been shipped. Now I feel lied to. Did they tell me 3-5 days to meet some corporate # expectations for online orders? Because I made it clear I wouldn’t place the order if it had to take too long. I came back in and spoke with a lady, asking if they could cancel the order as it is on my account. Said I needed the receipt for it to double check the date. Does their system not allow them to look up customer accounts and see past history of what they’ve gotten? I asked her that and she said no, not without a receipt. I am beyond frustrated and will no longer be shopping at Victoria’s Secret. First the quality of their products went down yet the prices went up, now they have poor customer service. I’d rather get my bras at target or spend even more $$ to get a decent, high quality bra that I know will last and not have the underwire stab me. Not shopping at a VS again unless this problem is addressed.
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March 2023 by Miranda Jennings
I was very disappointed that I went to the store and they didn't have two of the things that I was looking to shop for.
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February 2023 by Anjela Angel
Customer service here stinks, they are rude and not willing to actually help you only to stand there watching you and judging you, there is probably one girl here that is worth asking questions or for help. The manager just mosys around with her tablet and head peice on following you, staring at you, and then when you ask her something she acts like it's your job to figure it out. I spend a lot of money at these stores I expect to be treated accordingly but it's never the case. Love the store tho
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January 2023 by Charlene Nicolai
They had a great sale going on. It is a bit difficult getting around with a wheel chairSales are great!
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January 2023 by M Ily
The staff here are truly phenomenal. Every time I have entered this store, it seems as though it’s the busiest place in the mall, but the staff is always willing to help & make things easier for the customer.Holiday shopping is already stressful enough, & many stores brush off customers when they have a lot of business. This is not the case here. Every employee was very pleasant and helpful, even when I could tell they were working on things.Thank you to everyone who helped me find things for holiday gifts & then some during a very busy Saturday today (12/10/22)!!You girls are the best!
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November 2022 by September Dick
It's a good store for women with smaller chest sizes. They allow you to try on bigger sizes but you have to order them online. Super disappointed with that.
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November 2022 by Jenica Thorpe
Always a must stop when in town, love this store, I can't give too many details..It's a secret.