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June 2022 by Scott S.
A1 Expertise whether it comes to Watch Repair or jewelry itself! Absolutely terrific service
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August 2021 by Steve CHopp
Wayne got back to me about a Rolex watch I inherited and he gave me a referral to a qualified professional in St.Paul!
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December 2020 by BC Peters
12/23/2020 Called and learned that he retired 18 months ago--good for him!
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August 2019 by Renee J.
I took a watch to Wayne to be repaired. It cost me $20 and he did not repair it! He said he could not do it because the capacitor was shot. Isn't this why I brought it in? For him to fix this? On top of it, when I went to pick it up at 2:15pm, he reeked of alcohol. He will take up a lot of your time talking about how he got into the business but apparently can't fix things. I will never go back or recommend him.
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August 2019 by Charley Alden
Wayne was kind, friendly, reasonably priced and with a quick turn around! Definitely recommend!!!
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July 2019 by SUE REIF
I am so happy that I found Wayne's Fine Jewerly Design and Repair in Rochester! I brought a favorite clock to him to see if he could fix it. I found Wayne to be very friendly, honest, knowledgeable and helpful! I think he does great work! I would highly recommend Wayne and I would certainly go back to him again if I need other repairs! Thank you Wayne!
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June 2019 by Halley Newman
Wayne has done a phenomenal job each time I've brought him something to repair! He's easy to chat with and is very friendly too. If you have a jewelry repair need, a watched fixed, or want something created, he's your guy.
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June 2019 by Suzanne Moe
I don't know why you would take your jewelry needs to anyone else. Wayne is super friendly, knowledgeable, and an honest man. He replaced my battery on my Tissot watch. I had heard of him over the years, but this was my first time meeting him. Everything my friends told me about him was true. :)
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June 2019 by Karol Fisch
Excellent service and workmanship, my ring looks like new. Done in a timely manner.
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May 2019 by Eric Gates
My experience was probably not typical. However, in my case, he was all about what "he wants" and how "he does business" and the customer's needs and wants can basically be damned if they aren't aligned with his strategy. I wanted a simple battery change on a $99 Citizen watch, and he wanted to give it the Mercedes service treatment. Blech.
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May 2019 by Jackie Ward
Wayne is an honest upstanding person. He is very skilled and has designed a nose piercing for me several years ago. He designed a ring for my mom. Both pieces were excellently done. I take all my repairs to him also.
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May 2019 by Siva Nellaiappan
Wayne is a true professional and clearly an expert at his trade. Did an amazing job with my Tissot watch. Very friendly customer service and answered all my questions. He clearly loves what he does and I am glad to have found him online. Won’t hesitate to get back for more watch/jewelry needs in the future. Truly appreciate the warm and kind welcome. Thanks Wayne.
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May 2019 by Asa T. J. Miller
I came to Wayne to get a wedding ring for my wife. I had a need to get the ring done in a short time frame. He was awesome. I gave him a very short timeframes and he was able to meet it and do excellent work. I am 100% satisfied.
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April 2019 by Maggie Richardson
I went to Wayne to get two necklaces cleaned, as well as get the rings by the clasp replaced. Wayne was incredibly friendly, very communicative, and great to work with the entire time! He clearly knows what he's doing, and is wonderful at it. I'd recommend him time and time again.
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April 2019 by Luke Staehnke
I got a new watch as a gift for Christmas, but being on the slim side meant it didn't fit well. Looking up watch repair locations in Rochester, Wayne's was the first to show up. I gave him a call and he told me that he could help. I met him, showed him the watch and immediately I could tell why he was the first to show up. He measured the watch on my wrist and then told me that it was good to have a little slack in the band to keep the pins from bending. I don't think most people could have told me that! He removed the spare links which took about 10 mins and cost $15. Then we preceeded to talk about his trade for another 2 hours! He is so interesting! We talked about motorcycles, watches, precious jewels and even his cats. We also talked about the only 1 star review his business received. Let's just say some people like things "their way" rather than the "right way." If you come to Wayne's, you get the "right way" that only 50 years of experience can teach you.
