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January 2024 by KACY C.
Super hard to get in contact. I called 4 times and no one answered the phone
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May 2023 by Maksym Kloka
Yes, Post Office has gone through serious financial difficulties, so it is not surprising that most locations you step into look like Bosnia in 1975. However, a good customer service can make all the difference… some Post Office locations have amazing customer service … the one in Rockford does not. Workers here seem like they are counting the days to retire and start collecting pension checks.
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January 2021 by Alex Ness
Once every two weeks my post box gets only the mail for Larry and Colleen. I make sure they get their mail. But I never get the mail that was misdirected either to the home before or to Larry and Colleen. The people at the USPS are nice, but my getting the wrong mail regularly for years has been a bad thing.
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January 2021 by Ranker Marketing
I had to chase the mailman about 5-6 blocks and all the way back to the post office because he delivered mail that was supposed to go to MY BUSINESS! I told him the situation. He said he would go back and fix it. Never did! DO YOUR JOB RIGHT OR NOT AT ALL!
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May 2020 by Freddy Ehlers
The employees here are the nicest around. Always helpful and polite. Thank you.
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December 2019 by Rob Gaddy
I dont understand with a town of 4k people why they cant deliver the mail at a decent hour some nights its past 8 pm!!! Supposed to have a package delivered yesterday didn't show up so looked today said it was out for delivery then said it was delivered went to get it there was nothing in my box. I have three cameras so I looked at the footage and no mail man has even came today!!!
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July 2019 by Johnny Capricorn
The mail lady lost my Social Security letter with my personal information inside. She denied that she lost it and laughed in my face. Now she is not delivering my packages on time and uses the excuse that the mail box was unaccessable. She put the wrong mail in our box and drops people's mail outside on the ground. Lazy mean woman. If she doesn't like her job maybe she should find a new one!!!
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May 2019 by Steve Pool
The mail lady lost my Social Security letter with my personal information inside. She denied that she lost it and laughed in my face. Now she is not delivering my packages on time and uses the excuse that the mail box was unaccessable.
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December 2017 by janice broberg
Have been waiting on my check from my short term disability which should have been here today, and low and behold the mail wasn't even delivered because the weekend driver refuses to get out of the truck. Thanks for ruining our Christmas!
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March 2011 by Michelle Tupa
Rockford postal service sucks took 5 months to get mail post mark was oct 28 received it today march 24
