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March 2024 by Boris L.
This place rocks. I pass many tire places to go here and I live in Shorewood. The team is responsible reasonable and they are used to all sorts of cars coming in. You will not be disappointed Ted with their value and professionalism. Make an appointment to ensure you do not have a long wait. Will be coming here with both of my cars going forward.
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February 2024 by TPZ DrkPhx
Another excellent experience at this location. They're installed many sets of tires for me over the years and it's always a good experience.
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February 2024 by Sarah Roetman
They found the reason for a leaky tire after 4 other places couldn't.
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February 2024 by Mike Burkhamer
Very friendly staff. Had us in and out fairly fast
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February 2024 by Bruce Graham
Outstanding service from beginng to end including pricing and above and beyond service from everyone who works there. Highly recomend them.
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February 2024 by American Salt
Excellent customer service and integrity...fast service and quality workmanship
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February 2024 by Jack Willie
Try and do online for tires is a joke...would have purchased if the web. Is this bad I'm out....Make it simple
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February 2024 by Tim Bakken
Your service is unreal. They are fast and good at what they do. If you have a leaky tire, they'll fix it for free
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February 2024 by Steve Wolbeck
Went to 3 different retailers to fix/re-balance/re-mount some poorly installed tires by a different company. I was without hope. Stopped into the Rogers store while driving by one day and Jake and his crew came to the rescue. They took all 4 tires off and found that one wheel was way off balance and likely lost the weights after install. Another wheel had the tire mounted incorrectly and had caused the vehicle to shake while driving. Jake took care of me and my vehicle finally drives smooth again. They are a customer-first company driven by great culture here at the Rogers store. Greatly appreciated how they went above and beyond even when they weren’t their tires or their problem. Will only come to Discount Tire for my tire needs moving forward.
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January 2024 by Jeff Anderson
The staff went above and beyond my expectations. They all were extremely helpful with all 3 vehicles I brought in for new tires.
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January 2024 by Andrea Sandberg
Luke was knowledgeable, helpful and polite! Great customer service and would recommend!
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January 2024 by Brant
I want to commend the manager Luke, Jose, and the rest of the staff at this location. I had brought my car in for service on the Jan 15th, and while there, I witnessed another customer shouting foul language at employees. He was upset at how long it was taking to service his vehicle, and continued on with how much money he is worth and how important he was. Luke kept a calm demeanor and tried to explain the situation to him. Not all vehicles come in for the same service, some take longer than others. This customer threw a tantrum like an immature child. I couldn't help but laugh out loud, which then triggered his aggression toward me. He then tried 'recruiting' other customers to his cause and threw his paperwork back at Luke after it was handed to him. The employees demonstrated excellent customer service and showed me why I return to this location.
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January 2024 by Jen Snoddy
Fast, friendly staff and ethical service. I went in for a routine tire rotation and asked them to look at my drivers side/front tire, on random occasion I had a low tire indicator and had to put air in that tire. After rotating and checking my tires they found a screw in my tire. Fixed it at no charge, and had me in & out in less than 30 minutes. With a great experience and smile on my face. Thank you, I will absolutely be returning for future services.
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January 2024 by Robin Peikert
Wonderful service !!! Reasonable price. And got me in and out quickly !!!
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January 2024 by Cassandra Beck
Bought tires online & made appointment. Got $110 + 5% discount. Fast, friendly & efficient service!