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December 2023 by PaulHansenVO
Awful customer service , If you leave a message there is no follow up . I had to made multiple calls on my order never again will I bring my business there. I suggest you find a better company with professional behavior , even Costco is much better and they are friendly ..
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October 2023 by lauren camrynn
I visited the Rogers location of Eye West Clinic in January. Upon entering the clinic you could feel a pleasantness around you. The staff I met were nice, but Dr. Stock was super! I’ve worn glasses for a long time but hadn’t been seen for few years; Dr. Stock was very caring, took time to examine, explain, and answer any questions/address any concerns I had. She even offered a referral for additional services that could be helpful to me. This has been the best ophthalmology experience I’ve ever had, and I appreciate Dr. Stock.
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October 2023 by LJ Zaic
If you want the best possible care and the most fashionable frames, this is the place. The Doctor was very thorough and made sure I was getting the right prescription. The staff on the sales side was so much fun to work with. They found me the perfect OPI frames. I’ve never had so many compliments on a pair of glasses before. They are by far my favorite pair ever!
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July 2023 by Carly
I love Dr. Bush and the staff! She explains everything to me in layman’s terms so I can understand my eye health. I always get a nice rebate with my yearly order of contacts.
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February 2023 by Abby Kelly
Absolutely impressed with this clinic. The doctor took time to call me to make sure I was doing OK for an emergency eye care. I will definitely start going there more, especially knowing my kids wear glasses. Hands down best place to go, finally a doctor who actually cares about your needs and not the money.
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February 2023 by Abby K
Absolutely impressed with this clinic. The doctor took time to call me to make sure I was doing OK for an emergency eye care. I will definitely start going there more, especially knowing my kids wear glasses. Hands down best place to go, finally a doctor who actually cares about your needs and not the money.
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January 2023 by 111th Ave
Terribly unqualified and they will do anything to get you in the door even be dishonest about insurance coverage. Ask how much a basic eye exam will cost, you will fall over!! I won't make that mistake again.
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December 2022 by Ashley Benson
Have had a wonderful experience thus far for my 2 year old daughter. She began wearing glasses as a 9 month old. Eye west did a great job getting her glasses that fit well. They also provided us a second opinion on her eyes when she needed strabismus surgery and did a great job examining her eyes. She was 1 at that time and 1 year old's don't sit still very well for eye exams. They also have a good variety to choose from for children's glasses.
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October 2022 by Charlie Hines
EyeWest is a great eye care clinic, I've been going there for many years!
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July 2022 by Mark M.
Not a huge fan of this place, when I 1st went there it was great seen the 1st Dr that was very sweet, she explained that bifocal contacts can be tough that I would need a few appointments to find the perfect pair. I was open to that because I never wore contacts before, 3rd appointment I had to have an appointment rescheduled at the St Michael location from Rogers as the Dr was sick. That is when things changed, I felt the Dr there was rushed and kind of dismissive I thought ok she is having a bad day. She ordered more contacts I waited a week when I went to pick them up, they were the same strength that was strange because left eye is worse than the right. I explained to the person in front she went back and talked with someone and again I was dismissed and told it is what it is. Needless to say, they didn't work. My appointment yesterday I explained my concerns and the Dr said that was really strange I got the same strength contacts AND that they have patience if you measure from A-Z that are on visit N because it's tough to find a good set that works for your eyes. We did some test she was consulting with another DR outside the room. A few minutes later the same Dr from St Michael comes in holds up some slides to my eyes (all blurry) says she will order a new set of Contacts that are new on the market. (Acuvue Oasys Max) change the strength and said that basically that's the last pair nothing more they can do for me???1st I told them from day one the Acuvue were the best for my eyes yet I kept getting other brands. 2nd the Dr before her just explained the A-Z visits yet I am on visit D and I am told that's it? For some reason this DR took a dislike to me maybe because I complained about her assertiveness and ordering the WRONG strength contacts. Either way I am not sure but will be contacting my insurance and letting them know and finding a new eye Dr that does not say one thing then tell me they are done because she made a mistake and I called her out on it. I would suggest not going here, the 1st Dr was so great and sweet then I was told something wrong about billing and ordered the wrong strength contacts. People make mistakes I get it but normal balanced people apologize I was never upset however I am paying for a service. If your new at Contacts find a placé that listens and admits to mistakes not basically get upset and say, there is nothing they can do for you when 4 other people say it's a process that can take a long time. All because you made a mistake and apparently can't admit to it.
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July 2022 by Maria Rosenbaum
Dr. Colby is amazing! Always going above and beyond! I wish the medical field was all like her!
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June 2022 by Richard Hagen
Eye West is fantastic. I've been using the St. Michael location for almost 10 years now. Previously I had used chain stores, and the difference in the eye exam is significant. Eye West really takes the time to review the health of your eyes!!! I would highly suggest visiting with Terry after your exam to pick out your new glasses. Her patience and ability to steer you towards glasses that are right for you, is awesome! I strongly recommend the service at Eye West.
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May 2022 by Nancy Benzinger
Great experience at this location! Stopped by to look at glasses and all of the staff were wonderful! Great selection of eyeglasses and very good prices as well. Love the staff here of Dr. Leah Colby, they are all so nice!
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May 2022 by Melinda Grahl
I love coming in for my annual eye exam. I feel like everyone at EyeWest really cares about me and my eye health. Emily, who did the pre-testing, was great; I appreciated that she explained everything she was doing. Dr. Colby is a super caring, super knowledgeable doctor. I've been seeing her for years. Cherie helped me pick out my new glasses. I've never had a pair that I've liked this much! Thanks everyone.
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April 2022 by Ashley Cokley
Have had a wonderful experience thus far for my 2 year old daughter. She began wearing glasses as a 9 month old. Eye west did a great job getting her glasses that fit well. They also provided us a second opinion on her eyes when she needed strabismus surgery and did a great job examining her eyes. She was 1 at that time and 1 year old's don't sit still very well for eye exams. They also have a good variety to choose from for children's glasses.
