FedEx Ground

Hours: FedEx Ground, located at 19705 Rogers Dr, Rogers, MN, has received mixed reviews from customers. Many customers express frustration with delivery drivers, noting issues such as packages being left in inconvenient locations and a lack of care in handling deliveries. One customer humorously pointed out that some drivers seem too tired to take the extra steps to deliver packages correctly. However, the warehouse crew has garnered praise for their exceptional service, with team members like Alec and Max being highlighted for their helpfulness. Alec was commended for going above and beyond to locate a misdelivered package, while Max was recognized for his dedication in finding a package that had not been delivered due to a signature requirement. Despite some delivery challenges, including delays and miscommunication about package statuses, customers have noticed improvements over time, leading to better experiences. Overall, while FedEx Ground has room to enhance its delivery practices, the helpfulness of the warehouse staff stands out positively, contributing to a more favorable customer experience.

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1. Rogers, Minnesota