“I really appreciate the help I got from Nikki from the lumber department. I recently had back surgery and it was difficult to get the heavier treated lumber. He cut several pieces I needed and was a life saver.
Initially I sought help from another employee in charge delivery pickup. He was dismissive and stated he was busy even though no one was around and told me to go Prodesk. He also did not page anyone to help me either. It turns out the item was right in front of him. Gets better where he started yelling at other employees in front of customers. He also proceeded getting in front of customers face justifying his behavior because he was under pressure to load trucks.
In spite of all the chaos that one employee, Nikki was very professional and got what I needed. Thanks Nikki, you are awesome. I would give 5 stars if it wasn’t for the other employee.”
“Went in around 7 on a Friday night looking for paint for our kitchen cabinets. Hayden greeted us and helped educate us on which paint is best and helped steer us in the right direction for best color. Was so patient being with had our 1 and 2 yo with us. Really appreciate the help, we were completely clueless on what to choose.”
“My wife sent me with a Pintress idea for flower boxes. I'm not that handy, so with great trepidation, I walked in to buy the lumber and supplies I needed. I showed my plans from Pintress to a few employees, and they suggested that I see Josh Herrick. Josh was fantastic! He cut the wood to the correct sizes and made suggestions to improve the design. He also found some clearance wood that was cheaper and treated! I was able to make two boxes for 1/4 less than one! Wonderful experience! I got his card!”
“Using Menards Maple Grove for my business stuff, and they're awesome. Their pickup is super fast, always ready in less than an hour, which keeps my work going smoothly. The pickup is easy too – just scan a barcode and you're out. Saves me a ton of time.The best part is how helpful everyone is. If you've got a return or any issue, Kay at the front desk is my go-to. She’s great. And the pickup team, Jack and Christina to name a few, make sure everything runs like clockwork, I can text them directly, they've got my items ready to go. Top notch service. Highly recommend them for anyone needing reliable and quick service.”
“I was a bit surprised that blinds weren't closer to windows and doors, but fortunately I was walking down the right aisle and stumbled across them. Found what I was looking for to decide which blinds I wanted to buy.”
“Came in looking for something to hold our tomato plants up. Found the most affordable options thanks to jimmy h! Who was also so nice to show us the ducks and turkeys in the back. My 1yo took a liking to jimmy and he carried him around for me while leading us to what we were looking for. Thank you jimmy!! We will be back for the wire fence!”