O'Reilly Auto Parts in Rogers is highly praised for its exceptional customer service. Many customers share their positive experiences, highlighting the staff's helpfulness and knowledge. One customer recounted a time when the store manager provided guidance over the phone to navigate a car issue, demonstrating a commitment to customer support. Another customer appreciated the quick service when they lost a reservoir cap, as the staff had it ready upon arrival. Employees like Ryan have been recognized for going above and beyond to ensure customer satisfaction, especially during busy times like Thanksgiving. New customers also noted the team's friendly demeanor and willingness to assist, as seen when staff helped carry items and held doors open. Even when short-staffed, the employees maintain a pleasant attitude and work hard to support their customers, ensuring a positive shopping experience at O'Reilly Auto Parts.
Mike was very helpful and knowledgeable answering all of my questions, giving feedback and advice. He helped me change my battery and it was a great experience!
May 2026
Helped us get our car back in running after being 10 hours from our destination. John, the manager, was really nice and extremely helpful on giving information and checking our engine.
May 2026
John was super helpful getting our dead car started
