O'Reilly Auto Parts in Rogers is highly praised for its exceptional customer service. Many customers share their positive experiences, highlighting the staff's helpfulness and knowledge. One customer recounted a time when the store manager provided guidance over the phone to navigate a car issue, demonstrating a commitment to customer support. Another customer appreciated the quick service when they lost a reservoir cap, as the staff had it ready upon arrival. Employees like Ryan have been recognized for going above and beyond to ensure customer satisfaction, especially during busy times like Thanksgiving. New customers also noted the team's friendly demeanor and willingness to assist, as seen when staff helped carry items and held doors open. Even when short-staffed, the employees maintain a pleasant attitude and work hard to support their customers, ensuring a positive shopping experience at O'Reilly Auto Parts.
I needed to get drive axel and oil change for one of my cars. Great staff, wonderful parts, clean and well kept store!
July 2025
This store has all the parts we need in stock every time. The employee, Nick was super helpful and very pleasant to deal with. He answered all my questions. Kaleb had the parts ready by the time I was done shopping for my oil. Great store!
May 2025
I wasn't sure what I needed but Nick helped me out.
