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January 2024 by A Frick
A rare gem in the south metro!Recently had our van brought in because of an oil leak at our intake manifold. They were able to get the job done quickly and cleaned up all the residual oil.After the repair, there was a valve noise heard intermittently - we called Pro Tech and they were super responsive - had us bring the van back and checked out the issue without any fuss. They figured out an old o-ring seal was the culprit allowing a valve actuator to not function properly and repaired the o-ring free of charge.This is a place that truly stands behind their work and an very impressed with the entire experience. Will definitely be coming back here!
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January 2024 by Matt Owens
I’ve been coming here for over a year now, and I’m always pleased with every part of my experience. The people are nice and the workers are knowledgable, and they deliver low prices with a quick turnaround time. Plus, their bathrooms are clean. I take my car here for everything. Thanks guys!
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January 2024 by Adrian Laffitte
Protech is our shop of choice. Honest and efficient service has brought us back year after year. Really appreciate their adjacent oil change/ car wash as well their friendly employees. HIGHLY RECOMMEND!!
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January 2024 by Kari and Rod
Our 2015 Ford Escape oil light came on and suddenly the car would not accelerate. I called a tow truck as the car would no longer start. Long story short, the last oil change we had done was by Protech. It was determined that the oil filter blew off and all the oil leaked out, seizing the engine. Photos are attached. Protech attempted to do the right thing since they were the last ones to do an oil change on the car, by offering to pay to install a used engine.... we would have to purchase it ourselves. After doing my own research, I advised them that the brand and model # of the filter that had been on the vehicle should NOT have ever been used on the car. After telling them this and doing their own research, they agreed and offered to pay for a new engine AND to install it. They also covered a rental car for us and reimbursed us for the tow. All that said, it should never have happened and the used engine installed now has 14,000 more miles on it than the one that was seized. While I understand human error, this was a big one and it has caused us to lose credibility in their services. While they did everything they could to make it right, it was a very costly and stressful mistake. If they had not agreed to pay for the entire repair, I would have given 1 star. I will have to consider taking our cars elsewhere after this experience and after reading all of the other reviews.
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January 2024 by Jim Jordan
I have been going to Protech for years and have always been very satisfied with the service I receive from Service advisors, the techs in the Oil change area and the Repair techs. I appreciate there honesty in explaining what concerns my car may have and even letting me know if doesn't necessarily have to be fixed right away.They have on many occasions gone way out of there way to research those issues that are hard to figure out what the source of the problem is.Thank you for your hard work.Jim
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January 2024 by M
Great place to get your car repaired or maintenance. Very friendly and knowledgeable been going here for over a decade plus and recommend them for everything from tires to oil changes they do it all.
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January 2024 by Audree Rose
Dave was such a delight to deal with. I came in for an oil change, I asked no fluids get topped off because I do not like mixing non AMSOIL products in my 2023 Kia Sorento, I am VERY particular about my vehicle with the maintenance and cleanliness of it, and he was not only accommodating but also very understanding. I love to be knowledgeable about my vehicle’s maintenance and he was willing to teach me things I didn’t know. Most people are quick to do the job and keep it moving quick to get me out of their hair. But Dave deserves a 5 star for all of his professional qualities. Sir I said it then and I’ll say it again, THANK YOU!☺️☺️☺️
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December 2023 by Richard H.
The ProTech oil change is speedy, and I trust their technicians to top off all fluids and only to suggest maintenance that is truly needed. They run their business honestly with fair prices and community focus
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November 2023 by josh tovsen
I would like to thank the whole team at Pro Tech. After having front brakes installed by their team. There was an unfamiliar grind or rubbing sound when braking. I reached out to let them know whats going on and they brought me back in as soon as possible and not only fixed bit replaced both routers and pads with no charge. Standing behind their work. I appreciate their honesty and workmanship. Great place and team all around! Thank you
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October 2023 by Kari and Rod Petrik
Our 2015 Ford Escape oil light came on and suddenly the car would not accelerate. I called a tow truck as the car would no longer start. Long story short, the last oil change we had done was by Protech. It was determined that the oil filter blew off and all the oil leaked out, seizing the engine. Photos are attached. Protech attempted to do the right thing since they were the last ones to do an oil change on the car, by offering to pay to install a used engine.... we would have to purchase it ourselves. After doing my own research, I advised them that the brand and model # of the filter that had been on the vehicle should NOT have ever been used on the car. After telling them this and doing their own research, they agreed and offered to pay for a new engine AND to install it. They also covered a rental car for us and reimbursed us for the tow. All that said, it should never have happened and the used engined installed now has 14,000 more miles on it than the one that was seized. While I understand human error, this was a big one and it has caused us to lose credibility in their services. While they did everything they could to make it right, it was a very costly and stressful mistake. If they had not agreed to pay for the entire repair, I would have given 1 star. I will have to consider taking our cars elsewhere after this experience and after reading all of the other reviews.
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October 2023 by Trisha Nelson-Chetek
I've been taking my car to Protech for over 20 years. They are honest and trustworthy I wouldnt consider taking my car elsewhere. I highly recommend them.
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October 2023 by Jarrod
Don't take your car here. Years ago I took this car in for a repair, and the car was immediately giving me problems afterwards. After I looked under the hood it turned out a wire wasn't plugged in all the way.Took my car in recently to get a battery change. Immediately the day after when I got it back my engine overheated. They insisted it wasn't their fault and just a coincidence. Whatever. I'll give them the benefit of the doubt. So they told me it was a bad thermostat and I needed to shell out $480 to get it fixed. Literally a day and half later my car overheats on the highway for the same EXACT problem. If they make this right maybe I'll change this review, but I don't have a lot of hope. I'm an idiot for ever taking my car back here a second time. Their "uplifting messages" on their billboard are nothing but empty virtue signaling.
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October 2023 by Komayl Riaz
Would give 0 stars if I could, they knocked a sensor out of place in my car and then claimed that we waited too long to let them know about it for them to even take a look at it. Cody was not helpful at all and did a snarky little condescending laugh when I told him I was not paying for a diagnosis for something they broke. He insisted 5 months is too long to let them know about the issue THEY CAUSED and his tone of voice went from professional to enraged in the span of 5 seconds once I told him I am not paying money for the mistake of an apprentice. I know for a fact in my heart this is their fault so I do not know why Cody needed to act like their shop never made a mistake when god knows they did. Also very worth noting that the oil filter was screwed back in with the strength of 100 gods and anyone who knows anything about oil changes knows you are supposed to lightly screw the filter back in like a lightbulb. Valvoline needed to use an impact to get the filter off.
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October 2023 by Susan Opp
Great place to get your oil changed. They are quick, professional, and personable. When I checked out they even gave me a coupon for the oil change, and the free car wash is a great bonus!Service: Oil change
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October 2023 by Larry Slepicka
Have been a customer for many years Always great trustworthy service. They always to take care of you in a timely manner.
