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March 2024 by Ryan Hanson
I had this very heavy toolbox and one of the workers Joseph came over and help me with it I thought that was awesome
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March 2024 by Wayne Rychwalski
Ben did a fab job of navigating all the process
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April 2023 by N A
Don't waste your money renting a unit here, if you leave in the middle of the month, they DO NOT PRO-RATE, if you ask for any money refunded you're not going to get it, I wouldn't recommend public storage.
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February 2023 by Kyle Johnson
The managers Carla and Ray have been very helpful, if you run into any problems, contact them and they will get you squared away. Very pleased with them.
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January 2023 by Jennifer Ketcham
The prices are good if you're looking short term. They increase 20% each year. Every August without fail. The space is clean and driving in is easy. Some doors you can get your own licks but others you have to buy the bolt from them. If it breaks or they cut it off for whatever reason, you have to buy a new one. Pretty sure I own my unit with how much I've paid. Would love if they valued their customers. The unit is elevated a couple inches and has stayed dry so far which is great.When I used to see humans working there, they were nice. It's not a very secure property with gates being unlocked and left open.
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October 2022 by Michelle Phipson
I reserved a unit specifically to store a vehicle (I was 100% clear that we needed a 10x20, climate controlled indoor unit for a vehicle and our reservation receipt reflects this). We scheduled an appointment for 4 October to meet the site manager and view the unit. No one was in the office, she was 45 minutes late for the meeting, rude and unapologetic. The attitude was very much 'so what?'... well lady, time is money and you wasted mine. Turned out there were no indoor units for vehicles (?!) but there was an outdoor bay available (Obviously NOT climate controlled) And when I called and complained to Customer Service about time wasted having driven over 100 miles to view it, I was told that the Customer Service Manager (Mike... Mark?) Would call me. I never did receive a call. You guys seriously need to sharpen your pencil and up your game. That's what I call pathetic service all round.
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August 2022 by Leotta Olotu
Love the service, very clean, safe and secure!
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March 2022 by Jen H.
I was waiting to post this review in the hope that I would give this facility a higher rating, unfortunately they deserve 0 stars. When signing up online, public storage.com states that you can provide your own lock or padlock. They do charge you $20 for one of theirs, but this can be refunded if you bring your own. THIS IS TRUE - YOU CAN BRING A PADLOCK IF IT FITS THE UNIT MECHANISM. Manager Tasha lied and told me padlocks were absolutely not allowed, and that they were going to soon be cut off of all units because only THEIR $20 cylinder locks are allowed. She even stated that the disc type locks SHOWN ON THE PUBLIC STORAGE SITE are not allowed. She rudely barked all this info to me as she was literally berating and yelling orders at the poor employee processing my lock refund which I had to argue and threaten to receive- I felt so bad for the guy having to put up with such abuse. (I worked in retail management & training for 20+ years & if I ever treated an employee like that I'm sure I would've been fired immediately). I asked for lock policy in writing which she couldn't provide so I contacted Mark who reasonably and logically explained why cylinder locks were STRONGLY SUGGESTED. I do understand why they are more secure but I don't appreciate being lied to and treated like garbage by the manager Tasha. So the bottom line is.... I will continue to rent a unit there and avoid dealing with Tasha at all costs- I suggest you do the same (sign up online, you don't have to deal with anyone face-to-face). I will also have video on my phone running any time I might have to interact with her in the future. UPDATE: THEY ARE NOW RAISING THE RENTAL BY 30% after four months! WARNING TO THOSE WHO NEED ACCESSIBILITY: THEY DO NOT CLEAR ICE OR SNOW FOR ACCESS FROM OUTSIDE PARKING. Photo below is the smallest snow banks I've seen all winter - no pathways shoveled to sidewalk from handicap parking space.
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January 2022 by Garrett l.
Overdue and Kate on my payment all because I'm trying to end my lease on a storage space and every time I go in they are never there Monday threw Friday no fucks given just never showing up to there own job thanks for helping me build up my Kate payment s*** bags
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November 2021 by soddy soderholm
Very friendly staff, Sue was a great help in getting me set up. Nice garage unit was available right away.
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November 2021 by Randy Justice
Great storage facility. I have been using this location for years. Sue is awesome.
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November 2021 by Amy Yess
Sue was amazing! She was so kind and explained everything very clearly. She made the whole process seamless.
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November 2021 by Arlene Halverson
Sue was very pleasant and helpful. It is my time with a self storage experience and she made it very easy! Thanks Sue!!
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September 2021 by Trevor Zolin
Sue did a great job explaining how everything works as it was my first time storing items. Would definitely recommend
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July 2021 by Nick Swanson
Sue is the best! Whatever you need she will find it for you and she’s always around!
