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March 2024 by Spectrum Landscaping
Shannon was super helpful and professional!She explained everything to me and was very efficient. A very nice experience !!
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March 2024 by Shirley Munoz
Shannon was extremely helpful in helping me transfer storage units. She found a unit close to mine which made the transfer seamless. Thank you Shannon
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March 2024 by Christina Dotseth
Shannon is reliable and always on time. Shannon is great to work with and very respectful. I am so grateful that I can rely on her every single month when I come in to pay my bill. Thank you for such great service.
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March 2024 by Tim
Joey and the staff were amazing! Great customer and help.
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December 2023 by Josh Wahlgren
Do not EVER rent from this place. Not just this location but all of Public Storage. This particular location though has employees stealing your stuff from your unit and then the insurance company claims that if you cannot prove forced entry they do not pay out of on a claim. Hence it's all a big scam. This place WILL rob you!!!!
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December 2023 by Mr Tony
Wow! What a nice place! The manager is Shannon, and this place shows that there is care in place for customers to feel save and secure for themselves and their worldly belongings! Thank you so much for all you do, in achieving these goals!
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December 2023 by Ashley Akervik
Dayle was great!
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December 2023 by Ray Mendez
Joseph walked me thru signing up and was very courteous and helpful. Thanks!
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October 2023 by Tiffany
100% epic at helping
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September 2023 by Maureen Lauer
UPDATE: what’s the point of providing the site manager a cell phone if they never answer it?I saw a guy walk into the building just now with his lunch bag. Couldn’t catch him. The app keeps crashing and now doesn’t work at all. Can’t get hold of any one.At least the broken glass is cleaned up after four or five months. But the left gate STILL doesn’t work.*******Within 5 months of being here they jacked my rent from $160 to $204 a month. The left gate has been broken and unusable for months. That severely limits the use of the entire loading bay. There is never anyone there. No one responds, except if you miss a rent payment by a day.The turnover of employees is really high. They don’t pay very well and the employees don’t even get a discount on a storage unit (no-brainer, simple benefit PS could offer). Pay a livable wage and you won’t have the turnover problem. You’ll be amazed.Upper (Nameless) Management has, without fail, been miserably unresponsive, even scolding. The physical place itself isn’t bad, but you better hope you have 4WD because they don’t salt or sand, and they plow minimally. The parking lot was sheer, thick, treacherously slippery ice this winter. My vehicle got stuck on flat, icy surfaces more than once this winter, once right at the gate where my vehicle slid sideways into the fat pole where the security entry pad resides. There’s just no excuse for that.And…no response.As for fees, the price online Is Not The End Price. Make sure you ask about ALL fees before you show up to rent like I did.The 30% plus rent hike is a scam. Figure a 30% rise in cost from the beginning when comparison shopping unless you want to move your stuff again (yay?) or have a potential budget challenge later.So nice of manager (who?) to post a response. Don’t be fooled by this supposed impression of service.I’ve talked to them about the cleaning up the broken glass (right where I swept it up after two glass panels dropped and shattered narrowly missing my truck) at least, about the rent hike, and other issues. Stonewalled and told I should be “reprimanded” for a complaint. Inappropriate and clueless.Avoid.
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September 2023 by Lia P
This place is amazing .. ridiculously clean , safe , clean. I am incredibly happy specially for a female it is beyond secure and well let!! Ben was fantastic and beyond professional and super helpful answering questions and polite!! Super happy with this storage facility!!
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September 2023 by Callista Weber
The property off Chippendale was super clean! No trash was laying around everything was picked up nicely and you can tell the workers take care of it! I had Jordan help me while I was there and she did such a great job and was very personable and helpful! Definitely recommend!!
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August 2023 by Brad Nivala
Very very good place to store everything you have! Many different size lockers, climate control is wonderful all year round. Staff are friendly and helpful and you don't have to spend a lot of hard earned money to get something valuable in return. It is a very secure place a very clean place and they really do cater to the customer it is a very high quality facility worth every Penny spent on storage!!
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April 2023 by Robert Tarango
I had called your facility sometime in Feb , Spoke with Karla that I was running 10 min late , Would probably arrive at your facility 10 minutes after you closed, Karla said "no problem, I'll wait for you and get you taken care of" and you know what SHE DELIVERED G.O.A.T customer service. Credit is due in giving props to Karla she didn't make me feel rushed, she wasn't inconvenienced, Thank you so very much Last but not least Public Storage indoor temp controlled facility top to bottom is exceptionally well maintained.
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March 2023 by Kyle Halek
Tiyana was very friendly and helpful getting me set up for a storage unit. The building was nice and clean as well. 10/10 would recommend this location.
