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February 2024 by Steven Wall
Brought my snow blower in for tune-up and repair, starting and it would run at such a high ideal thought it was going to blow up, than started to blow snow and just bogged down big time, well after getting it back was doing the same thing, now it will not even run, believe they didn’t even do anything to it, WILL NEVER EVER DO BUSINESS WITH THEM AGAIN, they SUCK
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February 2024 by Gospel Gal
The owner Is extremely helpful in our community with providing extremely fair priced services that are hard to find anywhere else! Friendly service and competent workers make for a top-notch company which this one is! Gary Betters has provided a much needed service and is located in a great location to find easily.You won’t be sorry coming to this business!!
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October 2023 by Brent K
Been going there for years but they turned me away today because they are only taking reservations for repairs. Got up early and drove all the way there and now I need to find a new place. The work they have done the past has been great but turning away a repeat customer who has brought many pieces of equipment there isn't good. They have also been cutting their operating hours due to staffing issues. It's not a good sign of things to come for them.
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August 2023 by Rob H.
I purchased a saw directly from Husqvarna. When I received it, it wouldn't run at all. I made a couple minor adjustments, but it wouldn't even try to run. Rosemount Saw and Tool was the closest Husqvarna dealer, so I had little choice but to take it there for warranty repairs. The process of dropping off the saw and going through the diagnosis and submission of warranty repairs was on par for what I expected. What I didn't expect was that two months later, I've yet to receive any updates on the progress of the repair. I called once about 4 weeks after dropping it off, after returning from overseas with no cell service, to inquire about the saw and was impatiently told "you don't need to call, we'll give you a call when it's done". It's now almost a month later and I've received no update or follow up about the saw. This will be the last time I buy a new Husqvarna and the last time I use Rosemount Saw and Tool.
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February 2023 by John K.
Got my pocket knife sharpened for $5, they got it to exceed my standard and at the time they said they would have it done. No complaints, just a small business still doing their work.
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December 2022 by Nathan Flom
Had the parts I needed in stock at a reasonable price!!
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June 2022 by Jordan Illsley
I brought my rider to get all of the belts replaced. Upon getting my rider back, it would not go up a hill. I called Rosemount tool & saw & explained the situation & they came out & picked up the mower & inspected the transmission, made the repair, & dropped it back off at my house.The quality of service is 5-star worthy, however, giving 4-star review since a problem appeared after service that wasn't present prior to being serviced. That being said, they stepped up & took care of the issue without any questions or an argument.Much appreciated, thanks!
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June 2022 by Jim Parr
Reliable mower sharpening and chainsaw repairs for me every time.
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June 2021 by Brian Johnson
Love this store. Great service, reasonable prices, locally owned. Quality products.
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May 2021 by Jay Powell
They seem to have or be able to get the parts I need. Now they carry EGO. That's fantastic.
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April 2021 by khole davis
Called them several times. They claimed they never got the call. Jeff is extremely rude. Needed lawn mower blade sharpened. It was returned a few days I finally had need to use it. It ran for about 5-10 minutes and then died and would not re-start. Bf checked and saw blades put on upside down and an issue with. Manager didn't care to own or fix mistake. I asked them to take a look at it and was hung up on. They lie and are rude. Will never go again.
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April 2021 by Kasahun Tirunehe
I had received good customer service. They sharpened my lawn mower blade and house hold knives and they done excellent job !! I highly recommend them for future service!
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September 2020 by James Zanmiller
All around great place. Friendly staff, honest and fair priced work. They also sharpen almost anything you can think of. I love this place!!!
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September 2020 by joe zanmiller
Honest sales staff and service technicians.
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June 2020 by Robert Heiller
Very good and honest service at a reasonable price. They always call before continuing any work over original estimate when dropped off. Also work on generators, chain saws, blade and chain sharpening.
