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March 2024 by Dill Pickle
Dropped it
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February 2024 by Ryan Pettis
Had an amazing encounter with one of the staff today. He did a great job explaining everything and was super patient. He was keeping me up to date about everything that was going on with my vehicle too. When I come back again I will definitely be asking for Sam, he is amazing!
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October 2023 by Hossam Ali
Brandon the manager is lousy at his job. Operationally he doesn’t order enough parts. From a customer service side he’s even worse. Place will keep you waiting for 45 mins just to tell you “has someone spoken to you yet we are actually out of oil filters”. Something you knew 45 mins ago. When I asked to speak to the manager Brandon refused instead he left his staff to deal with things. I don’t even normally write reviews but Valvoline in apple valley and Brandon are terrible!
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October 2023 by Jessica Stern
Everyone was so helpful and cheery despite the drizzly weather. I will definitely be back, super kind and professional.Service: Oil change
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August 2023 by Jack Zabinski
Great service from the team working when I visited. I came in for an oil change and differential oil change and although they were low on differential oil they didn’t hesitate to go down the street to pick up more to complete the service. I didn’t feel they tried to upcharge or push unnecessary service at all and they fully communicated any questions or issues along the way, I’ll definitely be back in the future.
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July 2023 by Jackie R.
I was at my dad's so I went to this location while he was playing cribbage. There was no wait. The guys working were all so nice and helpful. I just get anxiety though because I don't know if I'm supposed to tip. I used a card and they don't have you sign anything to add one and I don't carry cash so I hope I'm not being rude by not tipping. The oil changes can get expensive. I get regular oil and it's $51 normally. I've always been able to google and find a 50% off coupon. I end up paying $27, not bad. And they report to carfax so I get credit to keep my warranty valid by having maintenance done. I also appreciate that they check all the lights and fluid levels. It's nice because it's so hard to miss when a light has gone out. I'll also echo what others have said, I appreciate that they don't try and pressure you into buying other things, that always makes me uncomfortable.
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July 2023 by Prudy N
Zach was great! Informative and gave us a discount. We got an oil change, new air filter, new wiper blades, they fixed one of break lights and added air to our tires. They were quick we will be back!
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June 2023 by Thomas Stetina
They go above and beyond for me and don’t try and rip me off by showing and suggesting what should be replaced and what doesn’t really need to be at the current visit.
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June 2023 by Richelle Nelson
Hi- I needed a new headlight & taillight. I had a small kid in tow and knew I needed to go somewhere that would be reliable but efficient too. I ended up at the Rosemount, MN store. I was blown away by those technicians who worked on my car. They were so welcoming, so thorough, so helpful and so efficient. I didn’t know I was in for exceptional customer service. They even had to run to O’Reilly for the headlight and I was thinking to myself, oh great this is going to take forever but it totally did not!! They were SO FAST! Thank you a million, again!! You literally made a super stressful day, a bit less stressful.
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May 2023 by Tony Johnson
The team at rosemount location did a great job! ? It was quick and a fair price.
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May 2023 by John Oehlenschlager
Always best service. Kind informative, cool kids.
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May 2023 by Jessica E
Go elsewhere!! They break something on your vehicle, but expect you to pay to fix it. Out nearly $800 for a simple oil change because they striped the oil plug and tried covering it up so I wouldn’t notice. Put in a claim and they of course denied it. Take your business and money elsewhere!
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April 2023 by REDSHOT MISTIKE
Go elsewhere!! They break something on your vehicle, but expect you to pay to fix it. Out nearly $800 for a simple oil change because they striped the oil plug and tried covering it up so I wouldn’t notice. Put in a claim and they of course denied it. Take your business and money elsewhere!
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April 2023 by Jess E.
Don't bring your vehicle to this place. Horrible business practice. They won't take responsibility if they break something on your vehicle. Pathetic, and sad a business can and does run like this. Go elsewhere.
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March 2023 by Amber Hernandez
Terrific customer service, helped fix mistakes of previous location, friendly and quickServices: Tires
