Suburban Ace Hardware is a locally owned and operated neighborhood store, committed to being "the Helpful Place." It is described as the "go to" store, consistently having what customers need. The store is clean, organized, and packs a great selection into its smaller space, often having necessary items in stock. When something is not available, they offer to order it promptly. The staff receives consistent praise for being knowledgeable, friendly, and always willing to help. Employees are noted for their professional, polite, and prompt service, often approaching customers to offer assistance. They are recognized for their personal service and for sharing their expertise patiently, taking significant time to teach customers about products without making them feel like an inconvenience. This results in service that saves customers confusion, headache, and time. The shopping experience is highlighted as convenient and efficient, with options like ordering online for quick pickup. The store also offers pleasant touches like fresh popcorn for customers. Overall, Suburban Ace Hardware is considered a fantastic store with a great staff, providing quality products and a helpful, community-focused experience that keeps customers returning for decades. Many reviewers state they would definitely recommend this location for all home repair needs.
A well stocked and well run hardware store. Great place for lawn and garden supplies. Very pleased to find that they carry Sodastream canisters and syrups - now my go to place for these supplies. Staff always helpful and pleasant.
October 2025
Great customer service. Approached right away and was in and out total 10 minutes.
October 2025
We were helped very well for buying the correct lightbulbs and a small flashlight.
