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December 2023 by Molly O'Brien
Jonathan at this store was incredibly helpful, patient, and kind. Went above and beyond to help me get what I needed. By far one of the best customer service experiences I’ve had at an AT&T store!
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December 2023 by R W
Workers here need customer service training. I walked in the store today and no one greeted. I sat down and waited for about 10 mins for someone to assist, and the I decided to leave because no one greeted or said they’ll be with me, or anything. Both the employees working were assisting one customer as if they were intentionally avoiding me. Well I’d spend my money elsewhere lol!
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November 2023 by A Warsame
Better late than never, 3 weeks ago I had the best customer service experience ever thank you so much Jonathan!!! I have never left a store, from the unboxing of my new iphone I expected an SE an he upgraded me with every discount possible I paid $60 with a low monthly bill. I didn’t have change for the cash HE COVERED IT HIMSELF OUT OF HIS OWN POCKET. I have never been treated better anywhere else, usually different companies want to overcharge you for their benefit Jonathan made sure and went out of his way to make sure I got every discount possible. I literally hope he’s there so I can thank him again in person. AT&T, you guys know how to hire quality people, peace and love.
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November 2023 by MIke Banks
Johnathon is extremely professional and knowledgeable. Even when disagreeing with me. Great guy. Highly recommend going out of your way to work with him. I drove past 2 other att stores to work with him a second time just because I knew there would not be any unanswered questions
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November 2023 by Tom Domini
I needed a new phone and the rep at the Roseville Mall location was outstanding. She covered everything I needed and answered all my questions. Very knowledgeable and professional. Overall great experience.
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October 2023 by Kai Bobbi
I came in dressed with some issues on my phone, was met with kindness and left with excellent guidance on what to do in my situation. Gayle is great!
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August 2023 by Max Pilich
Stopped by earlier with an issue with my new phone, did everything the lady asked me to go get into it and in the end she did absolutely nothing. I never leave reviews but this was unreal. You’ll never see me there again.
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July 2023 by Megan Borash
Stopped in with a messy situation with my daughter’s phone from another carrier. Kenny was absolutely amazing!!! He went above and beyond to make the situation no so stressful. He was very friendly and knowledgeable. Would definitely drive the 20-25mins to this store
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May 2023 by Tawanda Elle
I had perfect service both times. Danielle was amazing
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March 2023 by Khadija Ali
Hey I came in with a bunch of issues and Joe helped tremendously. And was super kind and was nice and I’m glad he was he to help. I appreciate the help Joe!!
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February 2023 by Kang Kang
Jo helped me activate my new phone. Great experience!
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February 2023 by Louie Bustos
Joe helped me activate my new phone! worked very fast and very nice.
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February 2023 by B C
Joe helped set up my elderly Mom’s phone and was very helpful with lots of patience.
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February 2023 by Thomas Hayden
Joe helped set up my new phone. Great job. Thanks
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January 2023 by Heidi Sakallah
Danielle was extremely helpful and knowledgeable. She was wonderful to work with. This will be my location of choice for all my ATT needs going forward. Thanks Danielle!
