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December 2023 by Marina Cruz
I called after I got a nail in my tire today and I had the best possible experience at Brausens. After calling and being told to bring the tire in the same day they were able to patch it up in just over an hour. Dylan was incredibly helpful - he kept me updated throughout the process, made sure my spare was secured in the meantime, and thoroughly answered all of my questions. After this incredible experience I would recommend Brausens every time!
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November 2023 by Tom Dunn
I needed some work done on my truck.They couldn't finish it that night, they needed a part, I was leaving on a trip the next morning. They promised it would be done by 10:00 AM, at 9:30 they called and it was finished. Not many places tell you a time and keep their promise.I was very impressed.I would recommend them to anyone
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October 2023 by Zach Wilkinson
I stumbled upon Brausen's when I started working in the area, and I'm hard pressed to think you'd find a better auto shop anywhere else in the TC after now visiting multiple times in the past year. The customer service is phenomenal. They'll make time for you to make sure your car is safe to drive, even when they are already busy. They're always transparent with pricing and never push any unnecessary maintenance on you. The staff (Luke, Josh, Mike) are incredibly friendly. And the folks in the shop turn out high quality service in a timely manner. I highly recommend this shop and will continue to come here for future work.Services: Air & cabin filter replacement
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October 2023 by Lauren Erchul McCabe
I cannot overstate how great the guys at Brausen's Roseville are. Every single problem I have had with my problematic vehicle have been taken care of there, and they make me feel so much better about what's going on! Unlike other auto shops, these guys deescalate my worries and give me tons of options based on my financial situation that fit my needs. They are so caring, and honest people!!! I will always take my vehicles to Brausen's!!! Their staff make me feel like a family member, not a client!
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October 2023 by Gab 01
Sold 10/10 the owner very knowledgeable and gave me a behind the counter into a rusty panel under the fuel tank and immediately got repairs under way super fast and helpful stuff, can't go wrong ??
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August 2023 by JT Pinther
I've been a loyal Brausen customer since 2019, when I moved to the neighborhood. I think they do a great job, but the last couple times I've been there (or called them for a quote), I've gotten a vibe that they wanted to overcharge me for services, or kinda exaggerate the issue of something to get me to pay more. This sucks, because I did NOT get that impression for a long time, not at all, but it's like they switched gears in 2021 or so to be more profit driven.I recently called them to get a quote on fuel tank straps for my truck. I called for a quote from 3 places: Brausen, and two places I'd never been to before (one recommended to me by a friend, one random from Google maps). The two places I'd never been to before quoted me $350 or so, and Brausen quoted me $600. Having two places quote me so much less (both having reviews of honest and cost effective pricing) even though I've been a customer at Brausen for a few years, really makes a guy think! I also didn't make these calls with a "I'm calling around - can you beat X price?" tone by the way. I actually called Brausen last and was shocked they quoted almost 2x as much as the other people.I think the team at Brausen does a good job. I've had a lot of good experience with Luke too. Quality is not in question. but if you're like me and you are looking to save money but still get quality work, you have options. :).
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June 2023 by Taylen M.
Hands down best place to go! Honest, organized, and fast! Family owned, local and treat me like family! 100% recommend to anyone!
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June 2023 by Brian Lyons
This shop is amazing! Highly recommend for all your automotive needs!!
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May 2023 by j w
Fair treatment and trust worthy staff that have been taking care of my cars for decades
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May 2023 by Jen M.
Stopped in today because I had a slow leak in my tire. Staff was very friendly from the minute I walked in the door! Brought my tire to me in the waiting area to show me what was wrong with it. Very impressed with the level of Customer Service here!
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April 2023 by Kristina Roth
We moved away from Roseville, but continue to drive 20 minutes back to town to bring our cars to Brausen's. Having a mechanic you can trust is priceless. These guys are the best. It's more than just business; it's community. Highly, highly recommend.
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February 2023 by Ann Graham
AVOID this place...I was a customer of the Roseville location for many years. Nice people but recently discovered to my horror that they have been consistently using the wrong viscosity oil (5W30) in all three of my vehicles. Correct oil viscosity for these cars (0W20) is marked right on the engine fill cap. Last oil change they didn't even use full synthetic oil which the 0W20 requires, despite their putting an "Amsoil" sticker on the engine as a reminder to themselves not to screw it up. This is completely unacceptable. Brausens has really let me down. I wonder how much engine damage using heavier than specified oil has caused my cars? Sorry but I would avoid this place...Service: Oil change
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November 2022 by Elliot Reicher
Very professional installation and diagnostics. I could not have trusted the team more, represented by Josh, who was agreeable and lovely to work with.Service: Engine repair
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November 2022 by Rome Gram
Awesome place to take your automobile too.
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October 2022 by Ali Hormann
We feel so lucky to have this place close to us. Our car recently threw a code and the check engine, brake, and traction control lights all came on. We thought we were looking at thousands of dollars in repairs, but they were extraordinarily thorough and instead found a crack that was slowly leaking oil. They fixed it really quickly and didn't try to oversell us on random add ons. I will go to them every single time.Services: General repairs & maintenance
