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May 2023 by Malcolm Gibson
Kaden in dresses said Ni**er, last week Friday he tried to jump in a girl's face like he wanted to fight.
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February 2023 by Gaylyn B.
Their delivery is terrible! I purchased a mattress. It was supposed to be delivered today. It was not. They supposedly text to tell you the arrival time. They lie! I will never purchase anything from their furniture department again.
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January 2023 by Dorothy Douglas
Great staff... service is exceptional... great selection of products.
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November 2022 by Ernie K.
I visited the store on November 1 and was appalled by what I saw. Messy, unorganized, no staff, basically an completely uninspiring shopping experience. The Coach and Michale Kors handbags were horrible! The most high end lines in this department looked like they had not been touched by any staff in a week! Empty shelves, expensive bags on the floor, display tables were a mess with no visual. I would think the store manager would see this and have a bit of pride in his/her store. Also, I was looking for towels and what I saw was a mess of towels shoved in the shelves and of course they were on the floor. Needless to say I did not purchase any towels. The manages don't see this as they walk by this on the way to the office? Yes I realize that it might be difficult in getting help but lets face it macys has always looked like a dump long before the pandemic. I have worked retail and visual all my life and travel across the county and it's very strange because I walked the mall and even JCPenney looked better. Macys does't even come close to Von Maur at the other end of the mall! While in VM I was approached by two associated who asked me it I needed any assistance and the store looked beautiful.
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November 2022 by Phillip C.
Busy location indeed. The location is filled with product, you can most likely find something you're looking for. The 'Toys R Us' section can be a wonderful place for kids and adults around the holiday season. They've dedicated adequate space to this partnership and it should be a fun journey for both parties. It's well kept, neat, and well organized. This is a hidden gem for parents trying to find gifts for their little ones. A wide range of toy/brands/names that our kids have grown to love. It's not just a shelf or two but an entire portion/section of the store that will most likely yield what you need for the holiday season. Didn't come in contact with staff, they all seemed busy helping others or with tasks. I'll be back deeper into the holiday season to see if anythings changed.
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August 2022 by Kenny
Finish line has great selection of shoes but has a pretty small area like many stores inside of macy’s
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August 2022 by Emroz Khan
Great customer service. The assistant manager was really helpful in making sure I get the right shoe for my mom's gift.
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February 2022 by Nils H.
How far they've fallen...at the Macy's in Roseville, MN. Short staff, messy store, long wait in checkout lines. It used to be a joy to shop here. Internet progress?
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January 2022 by Julie A.
I visited Macy's at Rosedale Mall today! What a dump! Clothing was piled on tables in no order at all. I have never seen such a mess in my life of shopping! Clearance racks had clothing lying on the floor. I was so overwhelmed with the mess that I could not shop there. I found tranquility and peace while shopping at Van Mar. It may be more expensive. But, you can find clothing and not feel stressed out!
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December 2021 by Shawn L.
I know it is hard to find help now but when you do hire someone it is the RESPONSIBILITY OF MANAGEMENT to set basic expectations. I was at the Roseville store and like many Macy's the quality and service is gone. I walked up to a kid working in the men's department store folding clothes - which is why I knew he worked there. He was wearing sweats??? Oh and a hoodie and he had is hoodie covering his head and headphones on jamming to music. Seriously?? I asked for help from another associate and she said no, I will not help you find someone else. She was working in the the juniors section and her name started with an F. There were over 6 full racks needing to be put away, the store was a mess. It is a disgrace
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November 2021 by Larry J.
I was at Macy's Roseville. About 25 customers were waiting for the doors to open at 11:00 a.m. I got there about 3 min early. We had a 10 min wait for the doors to open. This was Tuesday when the wind gusts were from 25 to 30 mph in 41 degree temperature. Many of the customers went to different doors to get in and away from the cold and wind. When I got in at a different door I was interested in purchasing a quality coat. I look at Calvin Klein area and was extremely disappointed in how the coats were presented. The hangers were not all facing the same directions. Some were half off the hangers. Different quality coats were intermixed together. Some $400 coats were mixed with much lesser value. It was not Macy quality presentation. It was very disappointing. I went away not buying anything because I could not find same coats in different sizes. I had to look at different racks to find a different size. Way too much work. I would rate this experience at a 0 with 0 being the lowest rating.
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September 2021 by Alyssa Klein
found my bridesmaid dress for my mother's wedding very nice dress and happy with experience lady at checkout was very nice
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July 2021 by Mary H.
It's aggravating that the women's plus sizes are split up from regular size clothes. A friend and I both needed a formal dress, but unfortunately I'm a size 18 and my friend is a size 8, so to save time we had to split up and send each other pictures. All they would have to do is switch the shoes with plus size to allow women of all sizes to shop together.
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April 2021 by Jacqueline F Adams
Always good deals. Ms Carol in women's has the best customer service!
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March 2021 by Seff The kid
Don t even go here. We called the store before we went and the voice said welcome to macys.What? Then when I read the reviews it said that there is no finish line but it's a section in Macy's with shoes not of finish line quality total waste of time. Plz take this down google this is false info and very inconvenient.
