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March 2024 by Avery S.
Prices at all Goodwills have gotten way out of hand and then they took away the fitting rooms, which wouldn't be half so bad if they had a fair return policy but they don't. This means that you have to hope clothes will work and when they don't you're stuck with them. Boo to you Goodwill.
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February 2024 by Lj Varney
Get stuff and save lots of pesos
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February 2024 by Allie Caroline
Stopped at this Goodwill to check it out a couple days ago. Really great selection of items but prices could be better for items like Name brand jackets, especially ones with stains. The moment I walked into the store i noticed how friendly the girl at the cash register was. For someone who was working by herself up front with a long line of people, she handled it so well. I would come back to this location!
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January 2024 by Lance Pearson
Customer service officially dead. I went to donate a car full of quality donations. Got there and then I have to unload it all, And to top it off, there's an employee standing off to the side pointing and telling me what goes where. And two other employees walking in and out of the garage, helping no one. Well never again, next time Mpls city pickup will get it all less work for me.
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November 2023 by Clair Murphy
When we arrived to drop off a donation, there was one small vehicle in line. The overhead door opened, the vehicle entered, and the overhead door closed. After 15 to 20 minutes, I walked around to the other (exit) side of the building and found that the donation area was empty. Asked the "worker" why he had not opened the door to let us in. He had no acceptable answer. I returned to my vehicle, and after about another 5 to 10 minutes, the "worker" finally opened the door. So, 30 minutes to drop off a donation, when we were 2nd in line! That is just not acceptable.I will NEVER donate to Goodwill again. I'll go to Savers or any other location, but I'm done with Goodwill.
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October 2023 by Lonny Strommen
Just like most Goodwill stores they charge too much for what they get for free, and there really is no tax breaks.
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July 2023 by Egg bart Roth
Great improvement from the last time I'd been here! The store was clean and the staff all seemed friendly, but I only spoke to Abbey (I think that was her name) who helped me find some goodies. Great prices, well organized deals all laid out for me to poke around at.
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May 2023 by Emily M.
I tried to donate items to this location today and before I even pulled a bag out of my car, the employee standing there asked if I had a pet at home. I said I did and he said they can't take anything from me then because he and other employees are severely allergic to animals. I had never heard of this and was unsure how they got donations then. Do not recommend this goodwill.
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May 2023 by amy mc
The prices are higher than necessary. It’s really a bummer. Just dropping the prices a couple dollars would make a huge difference. The shelves are usually pretty full, so at least it’s fun to look around.
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May 2023 by Andrew Kurek
Very clean and organized store! Abbey was very friendly, professional, and helpful with helping me find things. I highly recommend this store over other GW locations.
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May 2023 by Morgan Gasser University of Minnesota
Shirts were all around $8 and used leggings were around $11. Very expensive for thrift with a lot of it being brands you could buy new for a couple $ more. I would recommend 'My Thrift Store' in St Paul for better items at a lower price.
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May 2023 by Tino
Bad customer service I ask if there is something on the phone She says you would have to come in. Check in. A snotty voice
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April 2023 by Ryan Tacl
I talked with the store manager about a product, and she was rude to me for no apparent reason. It made this store feel unwelcoming, and I used to shop here often. It really disappointed me that this happened.
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April 2023 by Bridget Rastatter
Really pleasant experience at this location. There was tons of variety. The customer service was exceptional, Abbey was super helpful and I will be back to this locationHighly recommend !!!!
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December 2022 by Jessy K
These twin city goodwills have started charging way to much for broken and used goods. It’s especially frustrating when you realize they get the stuff for free and are profiting from other peoples donations. Had to wait for a manager to price a mug today since it didn’t have a tag. She came and looked at it and quoted me the same price I could have gotten it at the store. I also grabbed a cookie jar that was cheaper so I mentioned that and she matched it but jeez. Even a used shirt was like $8 and that was with a stain.
