-
January 2024 by Katherine Blum
Everything was clean and organized but they shut down the fitting rooms waaaay before closing, so that was quite frustrating.
-
December 2023 by Ben Pederson
Busy store, staff was a little rude to other staff members but service was quick and store was clean
-
November 2023 by Steph
Manager was incredibly rude. I’d recommend going to another Old Navy. Disrespectful, negative and she made snarky comments. Sad.
-
October 2023 by Mia M.
They should train their employees to be more respectful!
-
October 2023 by Pale Opal
Great sales but what really makes me hesitate to shop there more is the long lines. I was there on a weekday morning and a woman with two huge garbage bags of returns and another with one garbage bag who wanted to do online exchanges. Six people in line waiting for a simple purchase and are expected to wait 30 - 45 minutes in line is ridiculous. There were multiple employees at the register who saw the line and no backup. There should be a separate area of the store for these transactions.
-
September 2023 by Hibo Ibrahim
This location used to be really nice but a lot has changed. I had a very uncomfortable experience with one of the employees, an older white woman continued to follow me for no reason. I was only purchasing a few and this employee made it a very uncomfortable experience for me. Also, a lot of the clothes are all over the place at this location. Good advice to go to the one at Mall of America or a different location.
-
September 2023 by Karen Milcarek
Great selection of merchandise; clothing, shoes, jewelry, accessories at great prices!
-
September 2023 by Vivianna Johnson
The staff is amazing, super nice and understanding my my young kids. The clearance seemed a little messy and not always marked correctly. It is clearance, so I understand too.
-
July 2023 by Google User
My go to is the sales and clearance section! Old Navy use to be pretty cheap years ago but prices have gone up, not terribly bad but still kinda high on certain things. When they are stocked up you will find a great selection. I was here recently last month inquiring about a dress I had found but needed it in another size and asked an employee I believe her name was Shontelle? She was very helpful and friendly and took the time to find the dress in my size at another location and put it on hold for me. Appreciated that! All the employee's I encountered that day were friendly. I went on a weekday afternoon.
-
July 2023 by Sue Jones
I went looking for a pair of casual pants. The store is very hard to shop. I had to look through every pair of khaki pants that they carry to find a pair of pants in my size. I probably would not make this a regular shopping stop.
-
July 2023 by Alyssa Brown
Manager doesn’t know what she’s doing and is very rude, they tell you they can do certain things over the phone but when you go in they don’t honor that and try to rip you off. Don’t waste your time at this old navy.
-
May 2023 by Christopher Tank
They cater to women mostly. Could find anything I needed.
-
May 2023 by Hannah Thompson
Didn’t have the best experience at this location recently. I went in on a weekend when I was in the Roseville area. When I got home I realized I was charged for the same shorts twice and a ring I purchased was not in the bag. I called and they said they would refund me but I had to go back in person. It is a bit of a drive for me and I wish they could have just refunded over the phone after reviewing camera footage or offered me a gift card for the amount instead. I still wanted my money back for clothes I never got, but with gas it almost wasn’t worth driving back. I go back last week after work (I get off late and had to drive over). I get there 10 minutes before close and the doors are already locked. I understand not wanting last minute shoppers but the doors need to stay open during business hours. I knocked on the door and they let me return my items. Still giving stars because I have had good luck in the sale section but this was frustrating.
-
March 2023 by Anna Schneider
Just a heads up to all, whether you are shopping for yourself or someone else, this store location is not one of the fully size inclusive ones any longer. As per an employee, this location carries up to a 3X in tops and Sz 22 in bottoms in-store. The staff are always friendly and helpful but the store is often disorganized and dusty. This may not reflect on staff however, rather hiring or wages issues may be more the reason. I would love for this store to return to its better organized and full size range offerings so that I can continue to recommend it to friends and family of all shapes and sizes.
-
January 2023 by Chrissy Bennett
I love this store. The employees are very helpful and friendly. Store is always neat and it's easy to find what you're looking for.