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February 2024 by Moira Anne McCabe
I came in with a lot of asks and specificities about a product I wanted and an employee helped me so much! They helped me find the right color as well. The exact shade I wanted wasn't in stock in store, but then they gave me extra sample sizes of it to use while I ordered it from online. Really friendly and helpful.
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February 2024 by Lily Langston
I love sephora they have everything you need!
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February 2024 by Monica Meza
Zero problem solving skillsI called the Rosedale store to help me with 3 items that I purchased there, the lady that answered the phone wanted me to call 1800 number , I asked to speak to the manager and after the manager acknowledged their mistake didn’t even apologize instead she asked to return my money.
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February 2024 by Cecilia Hauer
Great service this last visit. Hopefully, it gets more consistent.
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February 2024 by Shannon Moore
I just left Sephora and had the very best experience with the most helpful beauty associate Meghan, I have ever had in my entire life! She did a phenomenal job! In addition, her makeup was flawless. Thank you for helping me believe in your store again!
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January 2024 by Dominique Rodriguez
I had a great experience here. Madison helped me and I am someone that doesn't wear makeup and have never purchased it for myself. She was super helpful with doing a color match and helping me find products I needed. She wasn't like most sales people that will try to push random products on you that you don't need. I asked about different things and she had me just stick with the basic things because she knew it was a one time wear kind of thing. If I ever did decide to get into stuff I would look for her again.
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December 2023 by Abigail Anderson
Loved it a lot of people
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December 2023 by Tammie Heintz
Tons of employees to show my lip masks, unfortunately out of all the ones I wanted
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December 2023 by Kalkidan Alemayehu
Oh my God, I am speechless how helpful and amazing staff this store has with a smile. After I had the worst experience in the one located at Kohl's Saint Louis park, comin to the Rosedale made my day. Thankyou all
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December 2023 by Jennifer Manikong
My experience here was super sad… I am so sorry I wasn’t fully glammed up to receive wonderful service. I came to pick up an order and I thought my friendly conversation would have them actually care but nope! Completely ignored. Next time I will make sure I have a full face of makeup to actually be talked to.
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December 2023 by Hannah Buss
This store had great employees and great customer service. They were easily available to ask for help and the store was clean and well organized.
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December 2023 by Nasim Eshgarf
The most rude staff I have ever seen in the US. I asked them for birthday options gift and discount and they were behaving very badly.
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November 2023 by Sheilava Amos
Tasha helped us and she was amazing. Gave us great advice 9m products. She was certainly very knowledgeable about how and when these products are to be used. Extremely helpful and kind. Loved my shopping experience at this store. Will definitely ? be back to this store.
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October 2023 by Vanessa Laura
1. Didn’t have product available in store like the app said. 2. Omg what a nightmare. W wfh (and wearing less makeup), most of my shopping has been for skin/hair/perfume products online lately. Among other things, I am wanted to try a new foundation (wanted to do that in store). The Sephora was a NIGHTMARE. Inundated w teenagers not buying anything just trying product . Staff was completely unhelpful. The foundation I got (while trying to find it alone and totally stressed by making my way through packs of teens) is beyond the wrong color. Never going to this Sephora again. Will head to the makeup counters at Nordstroms.
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August 2023 by Clara Griebel
I'm not usually one to leave a review, but I wanted to make sure my girl Liz got recognized! She was incredibly kind and helpful. I walked in there not too sure what I wanted, and Liz helped me find the perfect product and also helped shade match me. She was efficient, while also still taking the time to make sure I found exactly what I wanted. She also left me a kind note in my account to remind me of the exact shade that I liked so I know which shade to get if I purchase again. Thank you Liz for your amazing help today!