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August 2022 by Eric Maass
Dropped the ball on 24/7 access to a truck I had reserved a month in advance. I was supposed to have access at 7:30am. Had to wait around until they opened at 9:00am.
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November 2020 by Yaya
They simply just dropped the ball. My early morning self check out request did not work properly. There was supposed to be a phone service, but it was not available. This made a 10 minute pick up take 3 hours- unfortunately they didn't extend my window.The truck was clean and ran well. Nice and up to date trucks with assist cameras.During the drop off it got worse. The male staff was inside with doors locked and got upset that I knocked on the glass in an attempt to get his attention. Not only did he swear at me, but he charged me an extra day, a cleaning fee, and gas to be spiteful- it took me an entire day to have them correct the charges.Based on other reviews it looks like people dealt with the owner and other kind staff. Maybe I chose to rent on the day the stand-ins worked. Haha.Will rent Uhaul again. Just not from here.
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April 2018 by Luis Edgardo Rodriguez colon
Well this place its okay but staff need help in communication one guy did great Tg yrs sir if you visit U haul in 36 n Nicolet made sure to as for Tg to hook you upl
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May 2017 by Joe Persuitti
Excellent customer service. Answered all my questions. Kendall (owner) even offered other locations to accommodate my needs. Will recommend to all my friends and family!
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May 2017 by Andy Thomson
Third time I've rented a uhaul from them. Always courteous and quick. It would be nicer if they could recognize that I've been there before and save some time. Still a great location to rent uhaul.
