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February 2024 by Brad Runyan
Efficient, knowledgeable and friendly staff. Purchased two pairs of glasses and was in and out of the store in less than a half an hour. It can get busy so I went when they first opened. The most painless glasses buying I've experienced. Excellent work!
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February 2024 by tyler auren
I went in and had an amazing experience! Very nice employees and dis not have a long wait time! Very satisfied with kaite at the front desk, very helpful and she helped me with the whole process!! Highly recommend this location!
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February 2024 by Hannah Peck Cowles
Lovely experience with the staff and frames they offer! Will be going back!! Already told friends and family to go here!
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February 2024 by Cristopher Mau
The staff were friendly and efficient. My technician was kind, patient and informative and I received my glasses sooner than I expected.
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February 2024 by Patricia Lenton
Had a fabulous experience at the Roseville location. Thekla provided exceptional customer service, really listened to what I had to say, explained all options thoroughly, and was very considerate and helpful. I highly recommend her, Katelyn and Amanda.
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February 2024 by eliizabeth otto
Great visit! Dr.Barrientos was outstanding and Katie helped me pick out my glasses.
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January 2024 by Mika Thomas
I definitely recommend this location for Visionworks, they were very friendly and in tune with my needs. The doctor was very informational about my eye exam, and what I needed to do to improve things surrounding my vision. The person who helped me pick my glasses she was great. She was funny and very helpful. They made me feel very comfortable at this location. It was my first time visiting there, and now I don’t want to leave. I will be a continuing customer here at this location. I recommend people to give them a try.
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January 2024 by Star Doyle
I went in for my yearly check up and I am so glad I tried them out! Fantastic costumer service I wouldn’t change anything. They were knowledgeable, friendly and just a ball of fun! When I went back to pick up my glasses they even knew who I was walking through the door! Complements always makes a gal feel good and they knew how to throw at me! I love this place and will be back. Thank you all for an extremely present experience! Y’all Rock!
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January 2024 by Annie Byrne
Friendly, knowledgeable staff. Didn’t try to push anything on me. Explained everything clearly and efficiently
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January 2024 by Lindy Teiken
Great customer service but the offerings are pretty boring. No bling or excitement in the styles. Still found a pair that was passable . Wesley was over and above excellent with his customer service skills.
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January 2024 by Rufus Vang
Great service and lots of advice.
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January 2024 by Devonte Landrum
I was trying to bring my friend in as he had an appointment scheduled. We were going to be running late and I told him to call ahead to warn, they told him on the phone that he has a 10 minute grace period. We had arrived 8 minutes after his time, 2 minutes before the grace period ended, and they refused him causing me to waste my time and my gas. Screw these guys he also said the receptionist was giving him an attitude.
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December 2023 by Steve Thompson
Katie is just the best! She's not only super friendly and likable--she is also incredibly knowledgeable about what product options to consider. Once we decided what we wanted, she created our orders lightning quick. Customer service doesn't get much better than the experience we had. :>)
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November 2023 by Andrus Davenport
Please avoid this location if you can. I went in for an eye exam that was rushed and required a follow up to correct the issues. The follow up was also rushed and I ended up having to go to another chain in order to get a prescription that didn't give me headaches. I even returned my glasses to get the new prescription replaced, but that was 2 months ago with no contact from the company. I tried calling the number, but you can only talk to an automatic machine. This has been a horrible experience, so I make an active effort to steer individuals away from this location.Please, please, please consider your other options. It was worth the 250 out of pocket to go somewhere else and give up on this place.
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November 2023 by Mathew Lauer
The staff here are very kind and helpful when I come in for small things like adjustments to my glasses.However I came in a month ago for an eye exam and left with new prescriptions for both my glasses and contacts. After using these new prescriptions to order new glasses and contacts, I found that it was very inaccurate, leaving my vision blurry and causing me mild headaches. The optometrist also neglected to measure my PD.There is a lack of attention to detail at this Visionworks and this caused me an undue and significant inconvenience. I now own glasses and many contact lenses for a prescription that isn’t right for me. I would recommend that anyone looking for an eye exam, and not anything small, tries elsewhere. That the staff is kind does not really help, since it seems I was wronged due to a rushed job.
