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July 2024 by Ryan Rotramel
Good staff here.
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July 2024 by Sandeep Kaur
Quick and efficient customer service , Internet set up easily . Can’t complain at all.
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July 2024 by Allie Oop
Comcast/Xfinity are still just as anti-consumer and predatory as they've ever been. Disgusting, exploitative contracts, crazy fees, and awful customer service.
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July 2024 by Glen Krueger
I went there to get the newest equipment
But they lied to me and gave me back the same model stuff .
They seemed as if I was unwelcome and they just wanted to get me out of the place
I left confused and my questions were left
Unanswered because I was rushed out !
My phone my internet my cable tv
Has been all Xfinity for years ,
I thought I was a valuable customer but
Even though there were employees without customers standing around, I got the cold ( what are you doing here feeling)
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July 2024 by Kevin Krueger
I was at the store a few days ago and when I walked in I witnessed a crazy lady screaming and cussing at the reps (whom soon helped me), claiming she was overcharged when she left she slammed the door and hit the window!!!! To that point when my name was called to say I was hesitant was an understatement…. However I was pleasantly surprised when those same two gentlemen Nigel and Michael I believe where the kindest and smartest gentlemen I’ve worked with at that store. They where super well educated and new there stuff and explained in great detail my new bill. When I got the survey of I could give a 20 I would it was fantastic. I will always be coming back here in the future to work with those gentlemen as it was the best experience I’ve ever had. And to that lady who left the store upset I wish she would learn to listen and control her anger and treat people with respect.
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July 2024 by Jersey James
Trash customer service from multiple employees, Nigel and Michael are very uneducated and do not know how to explain services or answer complete questions!! I was over charged and double billed. I've been in this place once a month the last 3. Ridiculous!! You can never get a live rep so go in and talk to these people... Wow highly suggest not using Xfinity ever!! Then your trapped in there overrated, overpriced contracts and no one can even print you a copy... Do better Xfinity with all the money you make off people ..
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July 2024 by Allison Espeseth
Remote
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June 2024 by Keeley Lundy
My husband and I were recently in to change over our service and Sam J was exceptional. He was so friendly, informative, and most of all patient (we had four lines to set up). We had engaging conversations that made the time fly by and he really made us feel like he wanted to give us the best deal/service possible. When we need anything done in store this will be the location we go to because of our interaction with Sam. We highly recommend this location!
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June 2024 by Reggie McCarthy
Got the help I need.
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June 2024 by Sashi Niranjan Nair
Online pickup waits in line behind everyone else to just pick up a bag- takes 45+ minutes to pick up an order
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June 2024 by Obtuse Rubber goose
Waited 40 minutes to be handed my equipment with no explanation on how to install. Children using waiting area as a playground. Not a great experience
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June 2024 by JACOBandDAD
I like this store they always have great customer service. I've got all my Galaxy phone here including Galaxy S23 Ultra and today my Kid's iPhone 15. Check my YouTube channel JacobAndDad subscribe support us
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June 2024 by Misha Shvartsman
Check in was a mess, wait was 35 minutes. My problem seems to have been solved. So expertise was good.
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June 2024 by Mohamed DK
Reggie was very rude and disrespectful. I was waiting for him to help me but he kept helping everyone else while standing. I asked him if he can help me first then he replied to his manager “can you come over so I let him out of her”. I am a new customer just signed up a few days ago and this trash service is turning me away. Hunter, the manager heard everything and he really didn’t say anything to him. Store and company from top to bottom like trash
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June 2024 by Daniel
Friendly staff, Best to book appointment online as it is a busy place
