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April 2020 by Scott Meester
The people there very helpful and kind!
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October 2019 by Melissa Maves
I really hate this location - has nothing to do with the bank itself. The employees are EXTREMELY SLOW and while some are nice, some are not. On multiple occasions I've seen several people standing around chatting when they could be helping each other get through multiple deposits faster. I only use it when I absolutely have to (for work) but I will use any other branch when I can, including Waconia and Plymouth because they are SO much faster (example: 7 deposits in literally 3 min at Plymouth last week, 9 min for 4 deposits plus waiting in line for over 15 min - 2 cars in front of me - today.)
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August 2019 by Brett Schwagel
I do not recommend this bank the people had very bad attitudes and won’t help me I have an account with them for chrissakes
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June 2019 by Kahlie Kroells
I closed all of my accounts at this location over a month ago after the conversion and changed my two automatic payments to my new accounts at Wells Fargo that same day. I just recieved a notice saying they've contacted me several times about the "unsatisfactory status" of my account and that it has been closed and "information may have either been reported to a consumer reporting agency and or turned over to a collection agency. To open a new checking account in the future, you will first need to repay all overdraft balances." Pretty damn funny as I already closed my accounts and I did NOT receive any other notices about it. And, of course, "no one is able to help me at this time" with the number I was provided. This bank is seriously pathetic.
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June 2019 by M Tierney
Zero stars. This bank can't figure out a simple monthly reoccurring wire transfer. For three years prior to First National acquiring Klein Bank my monthly wire worked flawlessly, then First National acquires Klein and cancelled the wire without notice, they blamed it on the receiving bank, then they admitted that they no longer support the service. They then stated they would mail a check monthly, they sent the first check to my house and not the bank the check was to be sent to. They then apologized and said next months check would be mailed to the receiving bank, that didn't happen either. Now they have asked me to come into the bank again to resolve. This has cost me hours and hours of my time and frustration. What an amateur hour bank. Moving all of my business out after 4 blatant errors and internal bank miscommunications within two months.
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July 2018 by Taylor Trabant
They truly do work hard to know their customers! The staff is so friendly, you feel like family walking in!
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February 2017 by Nick Reynolds
They're always so friendly here!
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January 2017 by Ray Mikesell
Great place to banks. Small town service with city level capabilities. Loans, ATM, Savings, Checking and other services for both the person. On the street and that Business venture your kicking off.
