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October 2023 by Lynn
I went in there the man I found was clueless as to my issue, besides the fact he was unfamiliar with the products. And the older tall grey hair guy at cash register was very unhappy and couldn't bother saying Thank you. I won't be back.
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September 2023 by Jennifer Stubbs
Walked in, immediately greeted by Cashier. She pages someone for Paint. Asm was literally standing within hearing range of the cashier to begin with and then walks all Over (after the page) what can I do and was extremely unhelpful. Asked questions and he just acted like he didn’t have the time of day to help me. I have never had a bad experience at a store like this. I will never go back!
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September 2023 by Chaim Kutoff
Staff is super helpful. Not like the big box store competition where you feel like to are bother people with questions.
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July 2023 by Rank On Top
We run Minnesota dryer vent guys and we went into the hardware store to get some drill bits that could drill into brick and also needed some screws. It was our first time in the store. And one of the crewmembers that's out on the floor walking around help us out and directed us to the drill bit area and screws also adhesives. The worker was well-detailed and went out of his way to make sure that I had the right product for what I was trying to do.So we wanted to reach out and say thank you for doing such a good job and making sure that the jobs that we do for our customers turn out right because we got the right products.So thank you guys for helping us on the 4th of July weekend we hope that everything goes great for you guys to.
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June 2023 by Andrew Czernek
Helpful staff but Frattalones doesn't participate in Ace Rewards program.
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April 2023 by Attila S.
I'm torn: Frattalone's is good at times vs. Home Depot, but the fact that it is no longer your friendly neighborhood hardware store (the Frattalone's having soldout to a massive company called CNG) makes it less appealing. And, the fact that CNB is anti-union and pays its employees poverty wages is deeply disappointing. Still, Frattalone's is the lesser of two evils, and handy if you need less than 100 screws, bolts, etc..: for other things, it is quite expensive, if more convenient.
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April 2023 by clayton baasi
I'm working on the doughnut shop on the corner and I have needed things like outlets, hangers for shelves and bolts and they have had them and a lot more. The staff are real friendly and know where to find what you ask for all in all a good hardware store.
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March 2023 by Marco Dávila
The Slush Buster works nicely. Thanks, David Pounds! Great invention!
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February 2023 by Mike Tofanelli
Nice place. Employees greet you at the door and point you in the direction to what you are looking for. Can always get in and out in a hurry
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January 2023 by Warren Djerf
Stopped by last night, looking to replace broken wooden handle on snow shovel. Jim went above and beyond with his help, even drilling out the old handle and custom-fitting the new one for me. I'm sorry he accidentally nicked his knuckle in the process, and wouldn't accept my handshake of thanks due to his bleeding hand. Despite all that, he delivered service with a smile! We're fortunate to have this store in our area!
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January 2023 by Kaitlin U.
Frattalones is a very helpful place, and you can absolutely bet on someone asking you within the first 10 seconds you're in the store if they can assist you. Their aisles are packed with everything hardware and household necessity. I actually bought our toaster here, we love it! Other things I've picked up here include felt pieces to put on the bottom of chair legs, frame hangers, screws, cleaning supplies, chicken wire, and root beer. Frattalones has it all!
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October 2022 by S
Came in for two screws for my license plate and they went above and beyond to figuring out the plates needed holes drilled to fit the ones already on the car. They did that and fixed the plates. $2 for the screws and out the door. Very helpful great service. Thanks.
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October 2022 by anthony hanson
Called ahead to make sure they had a special wrench and the person said yes I said are you sure its a 6 point he said let me double check and he said yes its a 6 point drove to the store and it wasn't a 6 point.......
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October 2022 by John Novicki
Management doesn't follow through with promise to make things right
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September 2022 by Gabriel Douglas
Jim helped me with some unique key duplication. Everybody was friendly, informational, and efficient in the store. Jim went above and beyond to make sure the key would work for the lock. Highly recommended!
