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February 2024 by Vianna Romo-Burgos
I haven't had too bad of an experience, but at least 50% of the time I go to this location, it'll be closed despite saying on Google that it's open, and the hours on the window saying it's open.
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December 2023 by Dawn Dube
Always find what I'm looking for. Helpful staff.
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April 2023 by Mick
Ordered hair dye for pick up and went twice during store hours to get it but they were closed each time. They shouldn’t allow pick up if they will not be open.
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March 2023 by Gabe Renner
i’ll take the 20 minute drive to another location from now on to be spoken to like a human being
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October 2022 by Naomi Albright
Didn’t catch a name but had the nicest gal help me today. She had a little necklace with an “S” and was very helpful and encouraging finding a color to cover up a previous hair coloring gone wrong ?
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September 2022 by Jackie LaVaque
ZERO stars. I went in to look for a particular product. Said "hello" to the person at the counter and she looked up and said nothing but she did glare at me. I didn't stick around, they didn't have what I wanted so I left. Never coming back either!
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September 2022 by Maria Hural
The women, who works in this shop, was so unpleasant and rude. She didn’t want to help and was laughing when I left.
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August 2022 by Joan Bailey
was not happy with the service I got. Went in looking for something but wasn't sure exactly that it was. Service person was very dismissive at what I was asking like I should know better. At checkout again was not very chatty and I felt like she just wanted me out of the store so she could go back to the office.
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August 2022 by Dani Kampmeyer
If I could give zero stars I would. I asked an associate for help and she was nice but had to check with her manager. Her manager was the most negative and rude person I’ve ever met. So annoyed with her job and made my entire experience horrible. I couldn’t wait to leave. I found myself apologizing for her helping me because she was so annoyed. NEVER going here again.
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August 2022 by N Y
I came in wanting to do an exchange but I found myself doing a return and buying an item that was a bit more expensive. Seems like managers can only do the exchanges or returns unless the other store associate hasnt been trained on it yet. The person in front of me did a return and that took a while. Funny cause it seems she also made a google review because of her experience with the manager too. Lol When it was my turn, the manager was so unprofessional making remarks like “oh my god..” or “ugh” noises. Im pretty sure she was glaring at me from time to time too or at least thats what it looked like to me. I dont know how tedious the task of returning is or if it really is THAT hard, but her attitude was rude and I wouldn’t be surprised if it was uncomfortable for everyone standing in line waiting. She pretty much chucked my returned item in the return box like she was fed up. After she finished, she just handed me the receipt without saying anything. I even thanked her regardless. That manager did the same with the customer in front of me even when customer apologized for the inconvenience. I hope she chooses not to work with customers for her next job because she really is not good at controlling her emotions and dealing with any type of stress. Welp, glad its not my local sally’s beauty because I won’t be returning back to this one.
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August 2022 by anne palmer
The St. Louis Park store would not take my return of a Chi Waver even though the website states that they are returnable even if the box has been opened. I told the associate that the return policy stated that electronics are returnable but was told that had changed. The store in Minnetonka took my return with absolutely no issues.
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August 2022 by anne peterson
The St. Louis Park store would not take my return of a Chi Waver even though the website states that they are returnable even if the box has been opened. I told the associate that the return policy stated that electronics are returnable but was told that had changed. The store in Minnetonka took my return with absolutely no issues.
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July 2022 by Dani Larsen
If I could give zero stars I would. I asked an associate for help and she was nice but had to check with her manager. Her manager was the most negative and rude person I’ve ever met. So annoyed with her job and made my entire experience horrible. I couldn’t wait to leave. I found myself apologizing for her helping me because she was so annoyed. NEVER going here again.
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July 2022 by Almina Dzajic
Went to Sally's this morning. Lady who worked in the store was very rude and ?I don't know who is hiring that kind of person to work with people.Felt so sorry to went to the wrong place. Thanks God there are so many stores with friendly staff who are happy to help customers and smile ?
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June 2022 by N “Nstais” Y
I came in wanting to do an exchange but I found myself doing a return and buying an item that was a bit more expensive. Seems like managers can only do the exchanges or returns unless the other store associate hasnt been trained on it yet. The person in front of me did a return and that took a while. Funny cause it seems she also made a google review because of her experience with the manager too. Lol When it was my turn, the manager was so unprofessional making remarks like “oh my god..” or “ugh” noises. Im pretty sure she was glaring at me from time to time too or at least thats what it looked like to me. I dont know how tedious the task of returning is or if it really is THAT hard, but her attitude was rude and I wouldn’t be surprised if it was uncomfortable for everyone standing in line waiting. She pretty much chucked my returned item in the return box like she was fed up. After she finished, she just handed me the receipt without saying anything. I even thanked her regardless. That manager did the same with the customer in front of me even when customer apologized for the inconvenience. I hope she chooses not to work with customers for her next job because she really is not good at controlling her emotions and dealing with any type of stress. Welp, glad its not my local sally’s beauty because I won’t be returning back to this one.
