-
February 2025 by Lamar Uhuru
Take 40 mins for someone to find me a spark plug. Then gave me wrong one. Bunch of high assessment who knows nothing
-
January 2025 by Debra Green
God damn joke. I order a part online. They sent wrong one. Two days more without car and it’s my fault for not pulling their head out of their ass and verifying they know what they’re doing.
-
January 2025 by Alesha Flom
After being told at the Autozone on Robert street that it was a “liability risk” to change my battery even though I’ve had my battery changed at auto zones before, I called this location to see if they would be able to help. I showed up and Kevin was ready for me. I felt awful because it was freezing, cold and dark. Kevin worked so hard to get the lugs off of my battery and get it out. It was not an easy task and Kevin still got the job done. He saved me and my vehicle!!
-
December 2024 by Sarah Walczyk
Staff is kind and helpful. Had an order to pick up and it was quick and easy.
-
December 2024 by Jessica Holmes
Very friendly and welcoming staff. Love getting my parts here. Amazing experience!
-
September 2024 by K V
Took in battery to get it charge wait 2 hour made phone call got put on hold and got hung up. Call back again and was told battery was fully charge. Put in battery nothing and was lied. Bad customer service.
-
August 2024 by Caleb Janssen
clueless, even when i come in with sku and part number and their own website
-
July 2024 by Mark Sirbasku
Used my rewards it was great not having to dig cash out rewards are a good thing
-
July 2024 by Kurtis Moose
I recently been to this auto zone got the wrong parts 4x. When I went to return the wrong brake clips Ian some worker there said I was being rude for stating the wrong parts they sold me he turned away didn’t return my parts I had to buy the right clips. I won’t be returning anytime soon. Happened 7/7/2024
-
June 2024 by Ma Chang
I recently visited Auto Zone and had the pleasure of being assisted by Jeremy. His performance and services were exceptional! From the moment I walked in, Jeremy greeted me with a warm smile and genuine enthusiasm. His extensive knowledge about car parts and maintenance was immediately evident, and he patiently answered all my questions, ensuring I understood the options available for my vehicle's needs. Jeremy went above and beyond to help me find the exact parts I needed, even offering helpful tips for future maintenance. His professionalism, friendliness, and expertise made my experience seamless and enjoyable. I highly recommend Jeremy and the team at Auto Zone for their outstanding service! Five stars all the way!
-
May 2024 by Chad Bergmann
Tried to return a wiper blade that was the one they said was correct for the car but didn't work. Refused to give a refund because I was rudely called a lier.
-
May 2024 by Tracee Jeen
A female clerk at this location refused to allow my mom to make a purchase and made her cry. What's going on??
Of course they were the only two ppl in the store.
-
May 2024 by Betty Vanderhooven-SchmaaSchmaa
I recently tried to return a purchase. I had my receipt and the purchase was 6 days past. The clerk berated me and said I was a "bad" customer. She said other things that were untrue and hurt me terribly?. I don't know what kind of power trip she was on, but I left in tears. Fortunately, I was able to return the items at another AutoZone location.
I am a business owner. I serve the public every day. I've never treated a customer the way she treated me. Seems she felt empowered because we were alone in the store.
If you see this woman behind the counter, RUN! She has a tattoo on her neck.
It looks like the "owner" reads these reviews, but does not respond to the negative ones. I wonder why.
-
May 2024 by Kim Aughenbaugh
The girl w a tattoo PARIS on her neck was rude. Was angry because I dropped a funnel and my arms were of transmission fluid. I said do you work here and to pick up the funnel. She was at the counter when I attempted an exchange w receipt. She then said she can refund 3 of them according to her computer. I said no I need a full refund please. Then I asked to just pay for the new fluids. Then she said no. And the manager is gone and won't be back for a week or more. And refused to serve me and allow me to make a purchase
That is the worst customer service
-
May 2024 by Marcelo J
Good selection, fair prices.
