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March 2025 by Shanel Ramsar
Every time I call there is a prerecorded woman saying “hello” what the hell is wrong with management at this store?
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March 2025 by Robert Hickman
Bad Customer Service. Don't Go if you Want Help With Anything..
Or Don't Go To The Nappy Little Girl Working In The Morning 3 Times Bad Attitude... and Gets Away With It Should of Been Fired Long Ago.. Lost My Money
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March 2025 by Melody Decker
The short wide stud was rude and didn’t know what she was doing i had to tell her how to look up the part cuz they said i had to know the exact part i needed ISN’T THAT YOUR JOB? But none the less service was horrible!!!! They shouldn’t leave the store to people who don’t even know how to look up the parts that’s the least u should know 👎👎👎🤦♀️🤦♀️🤦♀️🤷🏼♀️🤷🏼♀️🤷🏼♀️i think they should fire everyone and start over based on these reviews
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February 2025 by Nebiyat W
Wasted my time today, staff wasn’t helpful at all. Never coming back
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February 2025 by Kia Lo
Black girl employee was rude and had an attitude. Lazy and didn't answer any questions I had to ask. Poor customer service at its finest.
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February 2025 by Fagan Norman
Employees are Lazy, disinterested in there job who’s hiring these people?? The person that does the hiring should be fired. Avoid this location.
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January 2025 by Stefanny Aguilar
The service from the girls who work there is terrible. Please understand that we are here to shop, not to ask for any kind of credit. If you don't like dealing with people, this is not the job for you. It's not just about using computers, girls.
I have visited this location three times and the attitudes and poor service do not change.
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January 2025 by High Guy
LAZY AS CAN BE! Just a bunch of worthless human beings. Better off ordering parts online.
And I say worthless. Because if the doors are locked an a sign says be back in 30 minutes. Your business doesn’t make money and your customers call to cancel their order. Thanks for wasting my time when I needed parts.
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January 2025 by Marco Fletch
Young man was very polite and had great customer service, wish I remembered his name it was a night shift he worked
12/31/24 I visited this location for fuel system cleaner. There were sale prices for fuel system cleaner posted on the shelves. I approached the counter to pay for two items that were on sale buy one get one Kay, the store manager, stated this is not on sale. I said ok I’ll go grab the other one that is on sale, I reapproach the counter I handed her the other fuel system cleaner that was on sale. She rung that up and it came up to $20 bucks. I said I don’t want that. It says it’s $9.99. Kay stated Those sales are from yesterday.
As she slammed the register closed, She started screaming, raising her voice at me in front of other customers and another employee to the point where another employee named Armando heard the elevated tone and came up from the back and said Kay, you should probably go to the office.
Armando took care of me. Explained to me the sale expired the previous day and those sale tags should’ve been removed, but he will still honor the price that was posted on the shelf.
The store manager K was beyond rude and very unprofessional even on her phone at the register while helping me.
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November 2024 by Chee Vang
The store hour for Saturday opens at 9 am. I came to the store at 10:12 am. There was a hand written sign on both the entrance doors that the store was closed for 15 minutes because they needed to take their 15 minute break.
I don't know if there is a staffing issue or what the situation is. But I don't know what else to say except shake my head.
While waiting, at 10:21 am a woman walked out of the building, got into a car, and left.
I left at 10:42 am after not seeing anyone open the door. I waited 30 minutes.
This is the 1515 Rice Street location in Saint Paul, MN.
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November 2024 by Gucci Man
Bad customer service early morning
Roseville is better my opinion
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October 2024 by Toua Vang
Person in the front has attitude went service customer.
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September 2024 by Mohamed Said
Terrible customer service! They were just starting around talking about customer, and also talking on their personal phones. I try to ask em a question but they were extremely disrespectful.
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September 2024 by Ana Jimenez
This store is just so whack. They always open late whenever they feel like it. Says 7:30 am its open and every day they open past 8:30 am. Don't even hesitate to ask a question about anything cause the employees there don't know anything about cars. All they say I don't know. All they do is be behind the counter on their phones.
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September 2024 by Betemena Gebeyhu
I bought car parts and paid cash. I went back hours later to return the parts HOURS LATER and They told me they don’t have cash for a refund and asked me to come back a few days later.
I tried to be understanding and went back 3 days later to return the parts. They STILL told me they don’t have cash for the return.
How does this even make sense. This is extremely embarrassing for a reputable company. I wasted my time with a simple transaction. The staff were extremely rude and entitled. I waited 3 hours at the store until they “figured out” to get cash for me. I’m still standing here waiting for for them to come up with a cash.
