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February 2024 by A. Runnels
I purchased a car battery online with the pro install. I came in and the battery was swiftly and professionally installed. No problem! Will definitely use them again.
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January 2024 by Stephanie Mattock
Very helpful employees. Took care of our problem right away.
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December 2023 by dan ran
Unwilling to honor a battery warranty because it is the second faulty battery I have gotten on the same warranty within 2 years. Receipt clearly states full warranty until June 2024, it was even highlighted when they replaced the first faulty battery. Now am told there is no warranty on the replacement.
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November 2023 by Yomsyologist
The store manager is extremely unprofessional, he is rude, no empathy,rough to talk to, and not helpful.While trying to fix the front of phone, they broke the back if my phone.I accepted the demand and the readiness to fix the back side that they broke. But the manager treated me awfully. He needs a different job, customer service relationship is zero for him.
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November 2023 by T Holman
Always! And I mean ALWAYS the best customer service hands down!Attentive staff, helpful, and they show actual concern about what you need!
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October 2023 by David Epstein
Very fast phone display replacement for my Samsung. I closed the car door on my phone and cracked and wrecked the display. I was happy to find a quick replacement. I was expecting to have to replace this almost new phone and did not have insurance on it through the carrier. I'd highly recommend this place.
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October 2023 by Miss Victor
I brought my Prius key fob in to get a new battery the other night. I asked the man how much it’d cost? He said “6 something.” I said, “ok great let’s do it!” All awhile he’s struggling to open up the back of the key fob. I told him EXACTLY how to take it off yet he ignored me and continued to struggle with my key fob. ? He then proceeds to take out his cell phone to Google how to remove it…. After about 5 min of standing there he finally gets it removed. He goes to the register and rings up $15.06!! I asked how it went from “6 something” to $15? He said it was for “LABOR.” This guy never once said anything about labor while I was in there, had he listened to what I told him he wouldn’t have spent the time in labor. Needless to say, I will not be going back there again.BEWARE!!!
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September 2023 by Gregory Baskin
They were able to take me in soon after opening. They had the right car battery at a good price. The man got on it about ten minutes after I got there, and had my car running in about twenty minutes. Save me from much delay in my day. Thank you Soo much.
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July 2023 by Pat Lehnherr
I placed an order online for store pickup, but the next day realized that the battery wouldn't work for my application. Called the store and was told the only way to "return" the battery was to drive all the way to the store...WHAT?!?! What a PIA. Not happy with that at all.
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June 2023 by Christian Andrews
This store made my phone worse off than it was before I brought it in. I had a broken screen that I wanted to be fixed and after having it repaired, my front facing camera and ear piece now no longer work. I tried to bring it in for them to fix these new issues since these appeared immediately after the repair but they returned the device to me unfixed stating that they could not verify that these were not broken before I brought the phone in. Would leave zero stars if possible.Edit: the staff ended up fixing my phone for free after it was found to have the speaker taken out of it. I appreciate the willingness to correct their mistakes but having to make several trips to get it fixed for issues that the phone didn't have before my initial problem.
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May 2023 by Jason Gilbert
Ordered car battery online including selecting appointment time to install battery. Jumped my car and drove it there at the appointment time. The battery was there, but no one was there to install it. Confirmed I could come back the next day to get it installed.Store was supposed to open at 10AM the next day (Sunday). Arrived at 10:15AM and the store was completely dark and locked. No one showed up to work that day I guess.Avoid this Batteries Plus at all costs. There is one nearby in Eagan that was a huge help, go there instead.
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May 2023 by Susan Stradtmann
Gibson was very helpful at the WSP store. Efficient too.
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April 2023 by Tatiana Rosario
I am very satisfied with the service I received at Batteries Plus in West Saint Paul. They went above and beyond with making me feel like a valued customer. I would highly recommend
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March 2023 by Tonya Heller
Best Batteries Plus I have ever been to!! Neysa is a very outgoing employee!! She has helped me several times when I have had to go there!! I highly recommend this location over any other Batteries Plus..
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February 2023 by Leah Phifer
I wish I remembered the name of the individual who helped us here - they were fantastic! My husband and I came in so flustered after our remote car starter died (the car won't start without it) and the staff member didn't make us wait at all, even though they were clearly helping another person and answering phone calls all at the same time. The multi-tasking was seriously impressive, as was the knowledge and customer service provided. Thank you!