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February 2024 by Dennis Pearson
A couple weeks back I stopped in at Bob’s Cycle Supply to order a pair of new tires for my ancient 650 Yamaha street tracker.The gentleman who took my order for the tires was very courteous and helpful making the tire selection. He was very thorough as well.The following week I received a call that the tires had arrived, so I brought my wheels in and the gentleman at that time was also very courteous and helpful. He was very attentive to notes regarding which side of the bike the front brake rotor/rear brake hub were on, as well as the speedometer drive.‘Kyle’ called a day or so later to just ‘double check’ the configuration, and also offered the option for ‘tape’ weights or ‘clamp’ style.No surprise to me at this point-he was also courteous and helpful!One more individual I want to mention was yet another gentleman who, when I stopped in to about a month ago to inquire about having the wheels laced, kindly informed ‘Bob’s’ no longer offered the service, but referred me to ‘Larson’s Cycle’ (that referral made my day!).I have been a Bob’s Cycle Supply customer since ‘Bob’ opened the business on Rice Street back in1971, and have always been very pleased with the products and service they offer, but most importantly-the very high level of customer service I have always received.I will be in soon for new tires for my 1971 650 Yamaha and a new helmet.Needless to say: Bob’s Cycle Supply and staff absolutely ROCK!
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February 2024 by Rita Oaks
Great customer service is alive and well at Bob's Cycle Supply. I needed an emergency replacement balaclava for my granddaughter's snowmobile trip. Mark in online orders got the right item, shipped the same day and I received it the next. He was great to work with. Many Thanks!
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February 2024 by Shane Fields
Very friendly and great prices. They have a lot of helmets and snow clothes
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January 2024 by Judy K
Great service, selection and prices!
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January 2024 by 75 Films
Loved this place since I was a kid. Timeless!
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December 2023 by M L.
I've been a customer since the 1980's. I LOVE BOBS CYCLE SUPPLY! You get great professional advice and a huge selection not to mention great prices! My review spans roughly 40 years. I see a couple of unhappy customers. I would chalk up outliers to "bad day syndrome ". I have those and am not on my computer lashing out at Bobs. Have a beer. Sorry the Vikings suck sometimes......
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October 2023 by Andreas S
I was looking in several gear stores for the largest motorcycle helmet available to fit my giant head. Bob's was the only store that had my giant size.
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September 2023 by Alex Churchill
Great selection of dirt gear and street gear and lots of casual clothing as well! It was nice walking in and not getting annoyed or pressured to buy stuff like most places do! 10/10 prices are also very good!
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August 2023 by Justin Boyer
This is truly a 1 of a kind store.No one has this amount of inventory, especially of all the good major brands!Makes finding and trying on new gear really convenient!Not even worth your time coming here to find your size and buying it online because Bobs prices are better or the same anyways! (Plus that is a jerk move regardless)Perfect example is I just bought a pair of Alpinestars GP Pro R3 gloves for 60 bucks cheaper than anywhere online had them an also grabbed 2 pitbull stands for cheaper than anywhere else because I didn't have to pay shipping.It worth the trip and you get to support a local business which I am 100% about. It's a win win!
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August 2023 by Skyler Lexus
I just had my first visit at this retail store, I am a new rider and needed gear. We were not greeted at the door. No employee approached us as we were roaming the store looking clueless. The staff were young and did not have any intentions in helping us out. We found the store to be quite disorganized in regards to sizes, brands, etc. The cashier was very short with us. We left the store buying only one item as we did not receive quality service, and did not feel welcome in the store.
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August 2023 by Jeffery Smith
Put order in for a helmet with online sales and got it very quickly. Good customer service. Will buy from them again.
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July 2023 by Troy Lubbers
Excellent service from the young man who helped me get geared up in preparation for my MSF class. Will absolutely be back to fill out my set of gear as I progress.
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July 2023 by Panhead Jeff
Good customer service. Good prices. Been going to Bob's since the early 80's at their old shop on Rice Street.
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July 2023 by Gene Lemke
Very poor service. Was told to pretty much look around. We wanted to buy two helmets. Absolutely terrible service. This was my first and last visit in my lifetime.
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July 2023 by BRETT CORNELIUSEN
Great helmet selection. Late hours of you need fork oil at the last minute. Very helpful staff.
