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February 2025 by Lonnie “Lm” Magistad
they gave me a bogus phone. I tried three times to return it. They would not take it back. They told me I could only return it within 7 days. Which is incorrect. I called Boost they told me 30 days . I had over 800 apps on my phone. plus multiple users. NEVER EVER would I let someone else use my phones.
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January 2025 by blackened 1
Karla was very friendly and helpful. Made me aware of better plan for less money. Very happy.
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December 2024 by Anthony Davis
Joana is the sell rep in encountered in a long time bless this young lady she has a good heart boost mobile till I die
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December 2024 by Michelle Bonk
Joana was awesome! She’s pleasant and knowledgeable. Explained everything. It was a great experience!
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November 2024 by June Everson
They took my bad nerves and my phone ... fixed both and quite speedy too !
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October 2024 by Maggie Savage
Just did my network upgrade and bill pay with Joana ! Amazing service ! As a former employee it was definitely expert level customer service and very fast ! Thanks Joana !
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October 2024 by Sean Knutson
Been nothing but a mess. Starts with sin went bad while asleep. Then talked with customer service told me I can by at Walmart if do y want to wait. Then they couldn't activate it said needs at&t sim so waited 2 days then contacted support and again said can't activate. I'm making this short as possible cause I talked total of 17 times on top of that I was hung up on trying to unlocked phone and lthe ast time they said was unlocked and could change providers. Now today I come to Boost store hour away and it's closed at 1:30 on Tuesday with open light on. I'm in Minnesota on white bear ave. Update. To my surprise he was extremely good at getting stuff done correctly and fast and very understanding of the issue. The guy is by far better then all 19 boost mobile reps took him maybe hour from walking in and walking out with all problems done correctly. So that guy deserves a nice raise or a top seat at company headquarters. Hope he is well appreciated for his knowledge and great person that he is. So Boost don't think you deserve and of this new review it's all on him and his store for hiring him.
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September 2024 by Don Quick
I went there on the 21st of September the young man working there was a great employee who was hard working,and fixed all my issues and I'm thankful. He deserves a raise. it's good to get customer service like that these days hard to find.
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September 2024 by Wanda Parks
The person that helped me today was a very, very nice guy. Had good manners and I come back and talk with him. Thank you.
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September 2024 by Keith Pearson
Fast,accurate,honest Geronimo, not scary process.
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September 2024 by Denita Sole
This store and the employees are awesome. I came in and had a bad day due to another’s error and the manager corrected the situation and I left happy.
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August 2024 by Cedric Dumas
I was really happy with the service I got from Geronimo today he truly knows how to do his job set my phone u and made sure I got my protection as well he will get all my business his a great worker
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May 2024 by Gesly Peña
Miss Johanna was kind from the beginning, she resolved my doubts and helped me choose the telephone that would work for me, completely kind I must say that I passed my telephone line through her. She had to send me to another place for the iPhone 15 that I bought, as I heard it was the person in charge who attended to me, and from the beginning I felt extremely angry because of her tone of voice and her sharp answers, although I give that lady a positive and that is that he knew how to connect my data from the previous phone to another, however you should know that a good attitude always makes a difference! I will be happy to return and bring people to this establishment, especially where Miss Jhoana serves us
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May 2024 by Lina D
Amazing experience with Joanna!
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April 2024 by Kitty Ellis
The Xfinity modem I purchased was defective and the manager had issues with my wanting a refund. I simply changed my mind about obtaining the services. Negative 5 for her BAD attitude. However, Joanna was delightful.
