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September 2023 by Kay Peskar
Brought my 20 Tuscan in due to a check engine had been on. I waited 2 hrs on Fri morning but in that time they found out my catalytic converter needed replacement; and they were able replace it at that time. They also did an oil change and tire rotation. The converter was covered by warranty thankfully. The only “issue” I could see is all of advisors were very busy and communication with the folks in the lounge wasn’t good. Most of us waiting didnt get info until our work was complete. I am happy with the work done.
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September 2023 by Dennis Olsen
Chris Gable was very helpful and patient with me as we selected several different cars and trim levels to test drive and run the financial options. In the end we were matched with the exact car we loved the most and financing was designed to meet our needs. He will be the sales person I will ask for in the future. This is my fourth car from Buerkle.
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September 2023 by Greg Wells
Charged for oil change. Not sure what milage they are supposed to be at. The person I called and the person I talked to in the dealership did not mention anything about a charge until after the service was complete. Would never sign up for a $155 oil change and car wash. This is the same place I tried to buy my car from. When I called, they just said they did not have any and hung up. I then drove 400+ miles to get one from Wisconsin. I should have taken that as my queue to never set foot in this place. Lesson learned. I'll do my own oil changes from now on.
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August 2023 by Austin C.
A representative named Tyler helped me and he provided 10/10 customer service experience but after that I received my diagnostic from Hyundai that a motor was bad and needed replacing. The quote was too much for me but I completely followed their word and had the part replaced elsewhere. I took the same car into a different Hyundai dealership and they found that it was just a blown fuse... how could they have missed something so simple and misdiagnosed so badly? Other than Tyler's great customer service the lack of expertise and extra spending of so much unnecessary money really ruined the whole experience.
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August 2023 by Jim Gillach
Amazing experience. Brian, great guy, and the team at Buerkle took care of me and our Santa Fe's needs right before we had a big trip to go on to take our daughter back to college. The salesman, Phil, who sold us the car met me near the door, engaged in talking to my son as we found Brian in service. They gave us a loaner car, took car of us and got us going quickly. Even the young lady who got our Santa Fe ready to pick up was happy and friendly. All of this makes a difference and let me know that I came to the right place to purchase my car and get it serviced. Thanks once again and I hope all your customers are treated this well.Jim Gillach
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August 2023 by Cynthia Messer
I have had my car serviced here for years and they do a great job. Most recent experience with Brian was outstanding. He communicated throughout the repair, advised my options and was patient as I asked questions. I highly recommend!!
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August 2023 by DaMacMan Mac
Went in for my first oil change/tire rotation - Tony Vo was amazing!He was waiting for me and knew my name when I pulled up (we never met before). Very friendly and respectful - I loved his smile, enthusiasm and professionalism!
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August 2023 by Junie Aune
Thank you Buerkle Hyundai Service Team for your Awesome Service! I appreciate your Professionalism and your Kindness each and every time that I need your assistance. I know how stressful life can be so to have a ray of kindness even though you all are soo busy is much appreciated. Keep up the great work!
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July 2023 by Shareece Gabriel
I had a great experience with Buerkle Hyundai. I worked with Johnny and he was friendly, responsive, and patient through the entire process. He was willing to come in and work with us even on his day off, which wasn't being requested of him, but made me feel like he really valued my business. I love my new car!
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June 2023 by Daniel Crossman
Incredibly helpful staff. We worked with Seth, who was knowledgeable, personable and patient with all my questions. He even took the time to give my car a good final cleaning while I wrapped up payment. I would definitely buy a vehicle from them again.
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June 2023 by Nicole Seelow
I worked with Brett and he made the experience stress free, never felt like he was pushing a sale on me. The finance manager was very kind, explained things quickly and efficiently, and also not pushy at all. Definitely will make my next purchase here!
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June 2023 by Felix Matapuku
We had recently moved to Minnesota from California and we were super impressed with the level of service we received from Buerkle Hyundai. From the moment we drove onto their yard last Friday, we were greeted by a young lady (sorry we didn't take her name) who was courteous and very professional. She was efficient and quickly gave us an appointment (for engine oil and filter replacement) for the following Monday. Tyler Hagglund was our assigned Advisor and again he extended the same level of courtesy and professionalism and made the whole "car service" experience hassle free and memorable. They really know how to take care of their customers and they did a sterling job servicing our vehicle!
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June 2023 by Cheryl Krueger
Easiest car purchase ever made. Working with Jen Brown was a stress-free experience. Jen kept us updated regarding the vehicle's expected delivery date, and on the day we picked up the car, she spent a considerable amount of time thoroughly explaining all of the features of the car. Would highly recommend Buerkle Hyundai based on this car purchase.
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June 2023 by Matilda Omoru (Matilda)
The service here is always great.I am Treated well, accommodated, and respected whenever I bring my car here. The staff are so nice and helpful! The automobile status report are truly a bonus for folks like me that have older cars. Also loving the renovation they have going on. Keep up the great work.
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June 2023 by Darryl B
We just bought our 4th Hyundai from Buerkle and as always was a fantastic experience. Whitney our sales person was wonderful to work with and Jake our finance guy knows us well. Start to finish it was a great experience. We know we will have a great experience with our experience with service too. Highly recommend Buerkle!!
