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July 2023 by Larry Rodgers
The Chase Bank on Grand redefines what good customer service is. I have never been to any business where everyone is so helpful and knowledgeable. If the teller is helping another customer, almost immediate someone comes out of an office to help you, so I have yet to wait in line. ATM and online banking services are excellent.
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May 2023 by Mohamed Mohamud
I open account from this branch last year. Xang thao was my bankerNice guy to deal with
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February 2023 by Alex Quick
Pretty much empty with nobody to assist you unless you make an appointment in advance.
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January 2023 by Andrew W
This place will deny you for political or religious beliefs and based upon a risk factor due to your reputation even if you have good credit and a good criminal record everything is political with these people don't give them your business
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October 2022 by Jeremy Little
The staff here is very nice, and I can't think of any complaints about them. The actual bank itself has been nothing but a headache since our account was opened.
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September 2022 by Yvette Monet
I'm Glad I Stopped In!!! @SteveJobsFilm @AngelesVerdesMX @LAPDHQ @LACoSheriff30 @CNPC_MX @cultura_mx @RED @WHCOVIDResponse @MNCommunityCare @USHSNews @PeaceOvrViolnce @YouthOvrViolnce ???⛄ ????????☪️??️??️❄️ ???????☠️♋?☣️☠️?️?✝️➕????️????☝️???????️??? ????️??️?
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July 2022 by Asa Morral
Grand Ave and Oxford StClean and convenient location. Stopped in on a Saturday morning to open a checking account. There were 2 tellers and 2 bank associates. Asked a teller about opening a checking account. He asked one of the bank associates not helping anyone. Came back and told me there was no one available to help me that day? Umm they don't close for 2 hours and neither of these associates can help me before then. Will not visit this location ever again. Hopefully there are better locations with more customers orientated employees.
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March 2022 by Veronica Lopez
Thank you Tykia and Melisa for helping me , opening my checking account in a faster way so I can go to work on time , thank you so much , exelente service
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February 2022 by Lance Kinstner
Small but very nice branch of Chase. Quality ATMs inside. Tellers were helpful. I don't know about coming in here for anything else, but this stuff is 99% of what you need a branch for, so they get 5 stars.
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February 2022 by A.J. Handby
Always found the staff at this branch to be extremely friendly, knowledgeable, and helpful.
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January 2022 by peter ullman
absolutely horrible customer service at this branch...in addition to phone customer service. Do not use CHASE!
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January 2022 by Kadi Kadiatou
be mindful…Chase Bank Secure Banking accounts does not provide check books or blank checks - pointless
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January 2022 by tia robinson
Couldn't use the inside ATM. The door would not open. The outside ATM wasn't working either.
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December 2021 by C. “Believve” Underwood
I been with chase for over 20 years. I moved away from the city and do online banking now. I love chase they have allot to offer. Someone once stole my checkbook. They contacted me right away and froze my account, letting me know suspicious activity alerts. I could not be more ssatified.
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August 2021 by Eli Malfo
I am not one to usually leave a review, but I had to for this Chase Bank location. Chase and especially their business representative Shoua, was fantastic. By far the best and easiest experience I have had at a bank. Shoua was not only very professional, but friendly, very knowledgeable, and felt like a friend I have known forever. Her fantastic attitude paired with her knowledge and wanting to do whatever is best for the customer creates and establishes trust not only with her but with the brand of Chase. I am unbelievably thankful that I came to this location and met Shoua. I know I can always come to her with my questions and she will always be there for me! Thank you again Shoua and thank you Chase looking forward to this ling partnership!
