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February 2024 by M J.
Given the convenient location, I have been willing to put up with the often rude and uninformed pharmacy staff, being out of stock on common medications, and problems with my insurance information not being properly entered in the computer system. No more. I've lost trust in this location given two negative experiences within two weeks. Had my prescriptions transferred to another CVS location where staff was quick, accurate, friendly and helpful. Really highlighted the problems at the Grand Avenue location.
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February 2024 by CHE LONG
Dr had to use google to figure out what was wrong with my child. Pharmacy took almost an hour to fill something in stock.
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December 2023 by David Vincent
They are fairly sufficient for the task but I have often been disappointed by the speed and disconnection of my specific requests
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November 2023 by K
Not unusual to wait an hour for your life saving medicine.
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February 2023 by Avery S.
Waste of time for a dot health card. Go go an experienced facility. Not very friendly. Refuse to let you're phone to pull up documents and still charges you for they inexperience
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January 2023 by verne conerton
They go above and beyond to help customers
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November 2022 by Tomkin Coleman
The people are really nice, but unfortunately, the pharmacy stopped accepting our heath insurance so we can’t go there any more. :-(
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November 2022 by Google user
The people are really nice, but unfortunately, the pharmacy stopped accepting our heath insurance so we can’t go there any more. :-(
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October 2022 by Michael K.
This location is just OK. The staff are friendly enough and this isn't really a reflection on the pharmacy that I come here for than the actual store itself. It looks extremely run down every time I'm in, the side doors across from Starbucks are always blocked off now so you have to walk all the way around to the front corner entrance (if I didn't currently have a bum wheel it probably wouldn't matter as much but it's not as handicap accessible as it could be from the parking lot, just saying). Nothing about the location is particularly convenient. It's also right in the heart of Grand Ave, so you'd think it'd be run with a little more pride, but it's just not. It's a shame, I won't stop coming as this is the closest CVS to me, but I think the store needs some love!
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October 2022 by Sprouter C.
cvs is my SPOT and has been for a while since it's next to the Starbucks, me and my friends have always had the after school routine of Starbucks and snacks from CVS, but as of recently its been trifled by the new security guard. He makes me and my friends incredibly uncomfortable. One certain scenario that stood out was when me and my friend were checking out the cosmetic line by drew Barrymore and as usual the security guard was near us, my friend made a joke about having cried over not being personal friends with drew Barrymore (she is a big fan) and then out of nowhere the guard blurted out "last night my sister-in-law tried to kill herself... that's something to cry about."We were left shocked. What do you even say to something like that? There have been multiple other uncomfortable situations he put us in but this was the most upsetting. I'm deeply saddened to say this, but I no longer feel comfortable in this specific CVS location.
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September 2022 by Rebecca Onnen
The pharmacist was extremely helpful and kind.
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June 2022 by shelley nute
I went there to pick up prescription and the technician pharmacy technician was very standoffish not a great experience and that was my first time there it won't be another one
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May 2022 by Sherry M.
This pharmacy is very busy If you need something refilled quickly try somewhere else.
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January 2022 by Sherry S.
We are so lucky to have Katie as our pharmacist. She is helpful beyond measure. She always checks in on how we are doing when she sees us. In addition she has continually helped us navigate issues when our medical insurance suddenly decides that they won't cover the meds that our doctor has prescribed. I appreciate the leadership she provides to her whole team.
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December 2021 by Sean K.
This CVS store is great. It's clean and bright and cheery inside. Seems like it's always well stocked. They have great snacks, some small gifts, and long aisles of all the health products you can imagine. They pharmacy staff are pleasant and prompt. A far more enjoyable experience than the nearby run-down pharmacy store that starts with a W and always seems kind of sad.