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March 2024 by Latoya M.
Randy is the best sales associate. Very profe and willing to go above and beyond for his customers.
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October 2023 by M Nur
Wish I could give them zero stars, I had an awful experience at Furniture Barn largely due to Mark or Michael, hard to believe he’s the manager. He treated me poorly, insinuated I was dishonest and confrontational, and dismissed my request to exchange a faulty mattress. He also made inappropriate assumptions based on my race. This behavior is unprofessional and rude. When I politely tried to communicate my concerns, he insisted on his own way, even suggesting we go somewhere else. It seemed like he was trying to provoke a reaction and portray himself as the victim. Truly a poor representation of any business. 0/10
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October 2023 by sabrin mohamud
I wished this would’ve let me give zero start because one star is not even deserving of the experience I went through with this place! My experience with Furniture Barn was really disturbing. I came to the store today and the Salesman in there was rude and extremely disrespectful! Lack of professionalism! I felt uncomfortable and as a manager should not have screamed and yelled like that ! He was extremely aggressive! As a salesman that’s not a behavior one should have. People may have a bad day, but his bad day was just out of pocket, unnecessary!
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October 2023 by Ubax Ali
My experience with Furniture Barn was one of the worst I have experienced in my lifetime with any retail space. And this is all centered around Michael, the ‘Manager’. The way I was treated and belittled is not even the worse of it. He had the audacity to insinuate that not only was I a liar, but we were very confrontational. I came into the store to exchange a mattress that was not up to par and all Michael could say at the end was that it was a personal problem and bye. he would also imply i was loud and confrontational as a black woman. To treat customers this way is not only unprofessional, but flat out rude. As i tried to express our concerns in a polite manner, he would insinuate that it was my way or the highway so that he could illicit a reaction from me and come out from this as the victim in this.
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October 2023 by Layla Hirsi
The worst customer service I have ever experienced. Very rude and demeaning when talking to customers, especially Michael the “manager”. Yelling at customers who are speaking in a calm voice and calling them liars, multiple times, is not okay.
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October 2023 by jamila M
This place is a horrible establishment. They Dont respect their customers. They discriminate and unfairly treat their customers. Michael has to be the rudest person . He disrespected my family member and went against policy regarding refund/ store credit on a mattress they wrongly delivered. Do not go here.
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September 2023 by Lisa manthey
Wonderful service at Furniture Barn.I will always buy my furniture there.
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June 2023 by Nikki Hunter
I’ve been getting my furniture here for over 10 years and will continue to do so. Great pricing, great selection and great customer service
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May 2023 by Marquis Sutton
From my experience in the store with expert William to the delivery by Jack and Dan, everything was exceptional.They pricing was great. The help was superb. The delivery was even ahead of time and notified before arriving.Install of my new rug and sectional were quick and clean.Spend your money here! They delivered in under 24 hours.
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April 2023 by Tanya D.
I love this place! Stretch was soooo helpful in the buying process and was very knowledgeable. He was the most kindest sales person I have ever met. The delivery let me know they were on the way and they were pretty fast delivering my couch, bed and mattress plus getting my bed set up! I will always get my furniture here from now on and recommend to others!
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April 2023 by RJ Whyte
Amazing deals for a very reasonable price! I just purchased a couch and recliner .The staff is amazing
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March 2023 by Carla Semple
I have never left the store disappointed! Randy always delivers!!!
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October 2022 by Betsy Symmes
Last time I was there, I bought a bed. They are super friendly and you don't feel pressure like at other places. Shout out to stretch. Will definitely be going back.
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August 2022 by erica
Great deals. You gotta take your time to look. Talk to "Stretch"! He'll hook you up! The delivery guys were quick, efficient, AND took the boxes away!
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August 2022 by ZOYE Jackson
Too expensive. I bought a dining set from here years ago, and now everything is overpriced.
