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February 2024 by Katelyn P.
I have been using H&R Block's software since I've been legally obligated to pay taxes. This year, I needed to file an amended tax return- Lauren L. at the Grotto location did a great job helping me get all paperwork in order & making sure I understood what was being filed in the process. I really appreciated his thoroughness & triple checks on it all! I would absolutely recommend coming here with any tax prep questions or concerns.
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April 2023 by Jensen
Huge thank you to Christine for making taxes so easy this year! This office is conveniently located, the tax experts are all very kind, and I am confident that my taxes were filed correctly.
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April 2023 by John Deiley
Had an appointment on 04/01 at 11 AM. Had to dig my way out of the snow just like everyone else and when I arrived I was told that the person who was scheduled to help with my taxes had called in due to the weather. Which is fine, but how in the hell is it not standard protocol to have someone take a few minutes to call her customers for the day and advise them to not come in and to help them not waste their time? I am using your service this year out of necessity but it will be my first and last time using it. If you can't do the basics right I'm afraid of what the actual work looks like.
