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March 2024 by Evan Perron
Jesse was great to work with from the first time i walked in the door! He made my life very easy in helping me get everything taken care of with an outside insurance company and got my car into the shop several weeks sooner than the handful of other shops i talked to were offering. The work on the car was excellent too. You could never tell there was any damage and my car was returned to me much cleaner than I left it. Thanks Highland Collision!
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March 2024 by Taw Meh
Very professional and customer oriented shop! Always getting the job done no matter what it is. They are reliable, honest and operate with integrity. I recommend who is looking for some great mechanics as well. Jesse was so generous for giving me a free estimate.
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March 2024 by Katie Berg
Real person service, old school customer care 10/10. Above and beyond.I brought my vehicle to Highland Collision Center and the initial communication was flawless, they took amazing care of my vehicle, when I picked it up, it was vacuumed and polished and cleaner than when I had left it. Their customer service is better than I’ve ever experienced. I would recommend this shop to anyone at any time for any of their collision or damage repair needs. I don’t want to have to use them again, but in the event that I do, I will absolutely go there And recommend them to my family and friends.
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March 2024 by Blair Jensen
Jesse is amazing to work with! High quality workmanship. Very happy with final result...
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February 2024 by Clay Hart
Had my vehicle repaired at Highland Collision. I was very satisfied with the final result. Despite a long wait to receive my vehicle back, Highland was cooperative and communicated well about any delays and also provided some relief on my final bill & a car wash coupon.
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February 2024 by Materazzi Junior
Amazing shop they answered my call in a 2 second every time I call in thanks to everyone specially Jesse ❤️
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February 2024 by M. E.
Jesse and the team at Highland Collision Center made a very stressful experience so much easier. Jesse thoroughly explained the process of creating the repair estimate. And once my car was deemed "totaled", Jesse helped with research on finding the best replacement value for my car.I will gladly tell all that ask that HCC is the only place to get 100% service quality and customer support. Thank you, Jesse.
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February 2024 by Daniel Eavenson
Great work, quick return, and when I mentioned I was interested in selling, Jesse sent me a carguru report on the value of my vehicle without me asking. Highly recommend.
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February 2024 by Christian Garcia
1 start for getting the job doneAs a first time customer no one takes the time to great you they see you but cant get there eyes off the computer to say hi.I had an issue with my bumper after they fixed it they should have seen the experience waiting for them to fix the issue took to long and instead of it being a priority they took there time I would recommend this place to anyone
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February 2024 by James Brost
Just picked up my Ford Escape from HCC for fixing some front end damage. Jessie managed the repair process extremely well, kept us informed with updates/changes, and worked directly with the insurance company for payment. They used Ford OEM parts and the Kodiak Metallic Brown paint was a spot on match!! If I need any future auto body work, they will be the first call.. Great Job! Thanks
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February 2024 by Jessica Zalusky
Everyone was extremely helpful and responsive. Great experience.
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February 2024 by Tim Schmiesing
Jesse and the crew did a great job on repairing my vehicle. The car looks brand new
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February 2024 by brian n
Highly recommend to any friends or family.I took my vehicle here after being in an accident, I'm so glad I did. My insurance after looking at photos decided that it could be repaired, Highland Collision came back with the updated cost for repair and the insurance company decided to total out the vehicle. What happened next was just a multiple week long headache with the insurance company.Jesse at highland was always very helpful throughout the process. He even gave me a website to make sure that I would be getting the most value for my vehicle, I feel like most places wouldn't have done something as simple as that once you were no longer "technically" their customer.Highland Collision has been an absolute silver lining in what has turn out to be a shitstorm with insurance.
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February 2024 by Erik L.
We recently found ourselves in a position where we needed someone to take care of us soon, not "we can get to you at the end of February." Highland came recommended to me by a friend and I spoke to Jessy. They made sure they got us in and understood what we needed. When the insurance company said they couldn't help us find a towing company, or set anything up, they stepped up and delivered. When the insurance company was ready to come in with a low offer on the initial look, they went into to detail, documented their findings, and provided everything that minimized having to deal with a rather difficult claims adjuster with our company. They provided me with copies of everything that went to the insurance company, kept me informed on every step that took place when things happened, and made a difficult situation as transpire as smoothly as possible. I am a relationship consumer and when I find someone who performs quality work, I stay with them. Highland has earned a customer should I need anything in the future.
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January 2024 by Laela Erickson
Have had two vehicles go through their collision service. They are incredibly professional and have the client's best interest at heart. I cannot recommend them more.
