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March 2024 by Kay Cook
Front desk employee would not stop loudly playing on their phone. Seemed unbothered by the fact that we needed help. Kept watchi g tiktoks. The few tax "professionals " here clearly have no idea what they're doing. They continously tried overcharging us for unneeded services and changed the price and return number several times.The service here is pathetic.
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May 2022 by Lashawnda Dobbins
Tax preparer was really kind
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May 2022 by Lynette Stone
very great customer service. great appointment times.
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April 2022 by Karen Hatlestad
The service was excellent. The accountant and I started before my scheduled time. It was great to know a professional was getting me the best deal by typing the numbers for me. However, the appointment was too expensive. For me I paid her over $200 for one hour of amazing service. That is the only reason I might return to software preparers.
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March 2022 by Toshiba Johnson
I have a great tax preparer I've had for years
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February 2022 by jasmine jackson
My overall experience was good. However, when i asked a question related to my refund i sensed frustration from the associate that assisted me. The frustration i sensed made me feel discouraged to ask any other questions even if i had them. In the future i hope to be assisted with more patience.
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April 2021 by Michele Swearegene
Don't have to worry about anything
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April 2021 by donald clay
Didn't give me a call when taxes was done
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April 2021 by Paige Kehoe
The office is tidy, hand sanitizer offered throughout. Michael Brown addressed my husband and I’s concerns, provided a simplistic summary of how tax amounts are determined, and explained how our financial situation could benefit in different aspects. As a couple who utilized TaxAct for years, I appreciate the knowledge Michael provided, because all I knew to do was enter my W2. We have a clear understanding of our taxes this year.Will likely go to Michael the next few years - he’s friendly, uses layman terms, and asked us every relevant question.Extremely cheap! I think it was $50 to file to MN, then another $50 for the H&R Block service, totaling $204. Our refund was over $3k.
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April 2021 by k b
The service was excellent, very informative,and helpful.
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March 2021 by Pang Xiong
I thought the tax drop off was convenient but turns out they had closed the office for two weeks and did not even submit my taxes. No notice was sent to me until I called in two weeks later which I found out from another H&R Block location. I left a voicemail and received a call from an agent but they never left a message. Called back and turns out they needed signatures from me before they can submit it. Turns out I signed it that evening when I dropped off my taxes. Very unorganized. I’m at very please that they were able to find more credits for me but I would not return to this location. Overall I’ve been an H&R Block customer for 10+ years. Just disappointed this happened.
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March 2021 by Celia Bravo Diaz
Viola is so helpful, so nice, made the tax return experience ten times better! I would do my taxes with her every year!
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March 2021 by martha kenebrew
HR blk make is easy for me to get my taxes done
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February 2021 by Christina Raysor
I feel that its better for me to have someone get my taxes don for me.
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February 2021 by Mr.Dampier
Michael S. Brown is the best in the business, hands down
