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February 2024 by Miss Mayo
They would not take a return without a receipt even when showing them the purchase on my card and phone
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January 2024 by Jeremy Myers
Should be open but they’re closed. Clear sign of bad management not worth supporting.
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October 2023 by DScapades
Great store. Fonz had great costumer service, and helped me find exactly what I wanted to buy. 5 stars
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April 2023 by Doug Sievers
Closed during business hours. No callback. And you wonder why the malls are dying.
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February 2023 by Steve Carlson
I visited this store at 1:15pm on 2/8/23. It was closed with a ‘be right back’ sign. I waited an hour but they never came back! In the meantime, 7 other people plus a UPS delivery came by. That’s not counting how many might’ve stopped while I used the restroom and bought a snack. It’s Super Bowl week! Terrible business practice.
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October 2022 by Razz Rasmussen
Really good customer service.
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September 2022 by Mr Williams
Whoever worked here on Weds August 10th at 2:30 PM needs some training because he has no type of customer service skills whatsoever. Enter the store he’s on tik tok on his phone watching videos laughing and commenting to himself. Doesn’t acknowledge me at all. There was one other customer in the store as well. The employee continued to be on his phone while a hat was embroidered laughing while inappropriate music with profanity was glaring. To be Frank this gentleman seemed too old to be carrying on like a teenager in his place of employment
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September 2022 by Ryan Smith
Great selection available along with custom stitching
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September 2022 by MN Food Reviews
Whoever worked here on Weds August 10th at 2:30 PM needs some training because he has no type of customer service skills whatsoever. Enter the store he’s on tik tok on his phone watching videos laughing and commenting to himself. Doesn’t acknowledge me at all. There was one other customer in the store as well. The employee continued to be on his phone while a hat was embroidered laughing while inappropriate music with profanity was glaring. To be Frank this gentleman seemed too old to be carrying on like a teenager in his place of employment
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June 2022 by Robin Evans
June 16th 2022 my son and I went to buy a lid for my husband, we walk in and no one was in the store except one other person and they were on their phone. It's a small store so we were in very close proximity to the one other person in the store. We were confused as to where the fitted hats were VS the snap backs, and voiced it loudly, in hopes that the employee would hear and maybe come out and help us. As I am walking the store I realize the other person actually worked there. Never looked up or acknowledged us at all. I FINALLY say "Hi you work here?" He says " Yes, did you need anything?" I then say " Well you didn't even greet us as we came in and you're totally ignoring us the entire time we are in the store." He scoffed at me and I then told my son I'd be outside. So rude and unprofessional. If you don't like your job find another one.
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June 2022 by Jordan Flagstad
Seemed to be more into interviewing a possible employee than helping customers.
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June 2022 by Love Vieira
A friend got a customized cap from here that turned out really nice!
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April 2022 by Charles Simmons
Very easy to get a personalized hat made another locations they never had the person that didn't stitch in there this one did always go back to this location
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February 2022 by Jess Napurski
The staff was helpful when it came to checking out and suggesting an embroidered signature for the hat my son picked out.
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December 2021 by Nathan Perkins
Hat selection sucked sorry to be honest. Use to be way better. Service was great tho and lady working was so polite and helpful it was the only enjoyment of the trip
