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September 2024 by Sonia R
AVOID THIS JOINT. They lie about their products!!
I was told their jewelry person tested my auction ring at 22k (as it was labeled online). However, I took the ring into a local jewelry shop that tested it as 18k in front of my eyes. This was a solid, relatively gold heavy ring, so the cost difference between 18k and 22k in gold is not insignificant to its value.
If they want to reach out to correct this demonstrable wrong (and compensate me for the gold discrepancy), I will take this review down.
Until, these guys are crooks. Don’t trust liars.
(Also, when I picked up my ring, the lady working the counter seemed like she couldn’t muster smile if her life depended on it)
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July 2024 by Ashley Reavely
They were disinterested in talking or helping.
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June 2024 by Killian Mc Nulty
Truly excellent service - above and beyond - 100% professional. Would highly recommend.
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June 2024 by Casey W
I have never been treated so poorly on the phone, this woman has the worst attitude ever. Avoid consigning at all cost.
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February 2024 by Tiger Beaudoin
We've bought and sold with Luther Auctions over the years. From buying a life-sized Dalek to selling vintage landscape photography, we've had a wonderful experience every time. Tracy's a hoot - and a straight shooter. If something won't sell with his audience, he'll let you know in advance. Remember, "time is money" too. My 2 cents: It's best to call and schedule an appointment and have him evaluate the items in person. Email may result in a less optimal experience.
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January 2024 by Cole Russell
$94.65 for shipping and handling on a roughly 7 lb short rifle is crazy.EDIT: just regular ground shipping as well.
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April 2023 by Michael Pepin
Great auction house. Little high in cost either way.
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October 2022 by MJ
In 2020 I had to settle my late parents estate so I contacted Luther Auctions about auctioning off some of the Antiques, Vintage and Americana that my parents had an array of. They asked me to E-mail pictures if the items to them. I E-mailed the pictures of the items to them then I didn't hear back from them. They didn't respond back to my numerous E-mails or phone messages asking them for followup. They might have closed temperarily due to the pandemic but did not communicate that to me and chose to be non responsive. I chose to sell the majority of the auctionsble items we had from Asia, Europe and the Americas with Sebastian Charles Auctions who responded promptly to my first contact with them. Sebastian Charles Auctions had open communication and they were extremely reliable and professional!!! The whole experience with Sebastian Charles Auctions was seamless, easy and enjoyable! Their expertise was greatly valued!!
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July 2022 by Alrosaq Khalid
Treasures! Excellent customer care.
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August 2021 by Doug O.
Very recently I had the good fortune to have won a rather fragile item at one of Luther Auctions that needed to be shipped. I called the next business day to pay for my item and then asked if I could have a couple of especially fragile parts removed on the item so they could be packed separately before sending the item to the UPS Store for the actual packing and shipping. I was transferred to "Dan" who was absolutely wonderful. Dan was friendly, patient, incredibly helpful and very accommodating to my needs. As a first time buyer at Luther Auctions I am very impressed with their friendly and helpful staff and the quality of their merchandise.
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July 2020 by B B
Well I have been browsing their auctions for awhile and after reading the bad reviews, I'm quite frankly turned off!
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February 2020 by Jay Tophooven
I've never auctioned anything in my life, and a friend recommended that I try Luther Auctions to sell a piece of jewellery. Tracy was very helpful on the phone. He took the time to discuss the whole process when I dropped the item off, and I felt very comfortable with the whole experience. Very happy with auctioning my item, and I'm sure you will be, too.
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January 2020 by James C.
Honest professional auction house. Very entertaining and quick moving! I have made some great purchases and some that I should have opted out of but that is the way it works. They do a great job of representing the items and pointing out "as seen" damages. Once in a while you get a crazy bargain like Calloway clubs or a Sage Fly rod for $40 but I seem to always find a person who likes something $25 more than me........... It only took my "box of rocks" purchase for $20 that contained Native American artifacts, that keeps me coming back!!!
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January 2020 by Koji Crill
I spoke with the owner on the phone who is a gigantic clown. Incredibly short and loves to speak over you. I called in to get shipping information and basically made me feel stupid for wanting to know about the progress of my shipment. I hadn't received any info after sending payment 2 ays earlier. I just called in for an update. Nothing big. This guy needs to stay off the phones cause he has zero people skills. I have no idea how anyone could work under such a grumpy guy.
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December 2019 by Frank Johnson
Not a big fan, book I bought had a majority of the pages CUT OUT of the middle and was described as being confederate but was from Massachusetts.
