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January 2024 by Chel W
I had a very bad experience here and will not be going back. My friend and I went in for our first time last month. We both got dip powder manicures. Mine looked horrible the next day. The edges were uneven and they were not smooth. They looked like they were pressed against fabric before they dried, which of course did not happen. Unfortunately, I had to leave for an international trip the next day and did not have an opportunity to return to have them fixed before I left. TL/DR: They admitted the awful manicure was their fault, said they'd "fix" it, then charged me another $50 (only a $5 discount) for another dip manicure. We won't be returning.I did not do anything to my nails in the interim, as I wanted them to see what happened. When I went back about three weeks later, they did not apologize, and instead stated that I should have gone in the next day to get it fixed. When I explained that I had traveled out of the country for over two weeks, so I couldn't, they said they would "fix it" and "redo" my nails, which I accepted. They explained that it was probably the top coat that didn't have enough time to dry.The second manicure looked much better than the first. However, she only took FIVE dollars off for the awful manicure that they acknowledged they messed up. I felt scammed, given that they told me they would "fix it", I assumed I'd get an actual discount. Instead, I ended up paying another $50. I could've gone to one of the many other nail salons in the area to have it fixed and pay another $50. I'm not saying that I wanted a free manicure, but I expected some customer service and more of a discount than $5, especially given that they admitted it was their fault. It goes without saying that my friend and I will not be returning. We work in the area, and were looking for a regular place to go, so they lost out on a lot of business. Based on other reviews, customer service seems to be lacking here, so, unfortunately, I can't recommend this place. I really dislike giving one star reviews to small businesses, but I feel that my experience may help others decide where to spend their hard earned money on a manicure.
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January 2024 by Rae'Chelle Hall
This was my first time going and I ABSOLUTELY LOVED it here! The people here are friendly and Tammy did an amazing job on my nails! I will be going back!
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December 2023 by Katherine Blum
Great place!
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December 2023 by Madison Matusiak
Amazing service and my nails turned out beautiful!
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December 2023 by Mai Nong Vang
I've gotten my nails done a few times now from Kelly, and she's amazing! If you're looking for the one who listens and does what you want, then she's the one.
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October 2023 by Evie Mae
My hands are a little weird so pay no mind to that- my girlfriend and I got pedi’s and she got a gel and I got acrylics. Mary did a nice job- although I wanted dip she explained it probably wasn’t best and I appreciate honesty. I work with kids so I need my nails a little thicker and have to have them rounded. I stopped getting acrylics because at my old salon they would break after a week- these have lasted for over three like Mary promised and I’m only going back in early because they’re getting too long!
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October 2023 by Gavia Boyden
i love the nails i got from here!!! Kelly did my nails and she did them soo perfectly. They are super friendly there as well. highly recommend :)
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October 2023 by Maisie Richardson
Nails chipped the same day I got them done, but they did redo them for me
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August 2023 by Desiree Clater
Not super happy with my experience. Messiest set I’ve had in a while.I expressed concern with the issues while the tech was working on my nails so I wouldn’t be disappointed in how they turn out and she argued with me. I had black on my nails before, she did not remove all of it before filling my set, so you can see specks of black nail polish under my pink. My pinky nail is a whole mess, which I asked her to fix before she continued with me setting my nails under the light. The nail polish doesn’t completely cover my nails on the edges. Felt like she was rushing.When I asked her if she was rushing she she got defensive. I let her know I was not happy with my nails and she was clearly frustrated. But I needed my feet done too so I said let’s just get it done, I’ll pay and leave. Then the owner, loudly had a conversation with my in front of everyone at the shop (which was embarrassing) about me not being happy, and that I could wait an hour for her to do my pedicure. Which I politely declined as I had somewhere to be. I just wanted to finish up and pay.As I was leaving, the tech asked me to sit down again so she could fix my nails. She could have fixed them when I was asking her to while she was initially doing my nails. I won’t go here again. Sloppy job.AND when I got home I realized my toe nail edges were rough. Just how?!! Worst experience ever
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July 2023 by Natalie Peterson
Such a wonderful experience! I brought my 5 year old child in for their first pedicure and they made them feel like royalty!! We will always remember your kindness ♥️♥️♥️
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July 2023 by Angel Guarneros
This is by far the best nail salon in Saint Paul. They always kill it and the price is unbeatable. I’ve been trying out several nail salons since I moved to Saint Paul and needless to say they’ve got my service!Services: Acrylic nails
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May 2023 by Jenna Fields
I went in to have a simple design with clouds put on my nails.. the lady that owns the shop told me her coworker could do it. Half way into the manicure she says she can’t do the design.. she also cut my cuticle and it bled for quite some time. I still had to pay the full manicure amount even though they had only painted clear. Went to highland nails to see Kevin! He had to strip them (clean gel polish) and start again with dip. He was wonderful. Go to highland nails instead!!!!!!
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March 2023 by Alexis Negrete
I literally am obsessed with my nails!! If you’re looking for a nail tech, I highly recommend Kelly!! She is so awesome and took exactly what I wanted and made it better! Great place and they just got a remodel so salon looks amazing too.Service: Acrylic nails
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February 2023 by Ysef Bilali
...was going to Famous Nails until Cindy quit, I walked into Merriam Park Nails because I was in the neighborhood and another lady by the name of Cindy worked wonders. One of the best pedicures I've ever had. I was too pleased!
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January 2023 by Ai Huynh
Come get your Christmas nails for the holidays done with yours truly: Kelly :)Services: Nail designs
