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June 2025 by Jim Owens
Have had 2 up grades, had just 3 prime, that was still working, want upgrade, was told no more free phones, cost now. By the time I left, with the phone, all accessories needed, between mobile, auto , cords chargers, THE final out the door was over 300 dollars. I have been metro over 7 years, I think is a little harsh, to stay with metro. I could have went with, infinity, with free phone, and cheaper service. All my accessories, would have worked. I should have moved on,
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June 2025 by Elizabeth Johnson
Won't help you unless you buy their product or service from them.
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May 2025 by Phillip Pechaver
Worst emloyeesni ever dealt with. Thx God for
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March 2025 by Heather Rybold
I'd leave no stars, but I won't let me. When I got here, the stores locked, no body answering the phone. WTH kind of place is this.
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February 2025 by Chou Lee
Metro T-Mobile is trash idk why I switched back slow Data coverage it used to be fast but now slow as hell
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December 2024 by Brian
Didn't post here.
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November 2024 by Alexis Stavros
This store is one of the best metros out there. Moe always helps me the best the other metros around have always given me problems this one is the best and moe always hooks it up.
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October 2024 by Susie Reed
always come here for help on how to use my phone
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October 2024 by Ashlee Rodriguez
Horrible attitude 👎🏽👎🏽
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July 2024 by Aaron Molner
I upgraded my phone last week with Moe , added insurance , and had all my questions regarding the claim process answered . Thanks Moe!
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July 2024 by Shirley Swanson
Moe has always been helpful with helping me upgrade my phone !
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July 2024 by janissa J
MOE is always outstanding and very helpful my favorite location to come to
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July 2024 by Marcos Garaia
Moe has always been very helpful with explaining how my phone insurance works and benefits included in my plan!
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July 2024 by Matthew Montey
Moe is a scam and liar. I have insurance on my phone plan and my phone screen cracked when it fell out of my pocket.
I took it to this location and went through all the steps to have it replaced with the insurance.
The replacement came in and I was told it was going to be $50.
I said ok give me a week to get paid and I will be there.
A week later I go in to pay the $50 and get my replacement phone.
"We don't carry that phone anymore but I can sell you a new one."
He pushed me into shutting down my old number to activate a new one and told me to call Metro by T-Mobile for a refund for the $75 I had just paid for a new month of service on the number he pushed me into shutting off to open a new account.
It took me 2 months and finally threatening to get a lawyer before I got a refund.
I didn't want a new account. I wanted my replacement phone the insurance covered.
Instead of $50 I ended up paying $189.
Moe only cares about making more money for Metro and he will lie and scam to do it.
Do not go here.
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October 2023 by Barbara Bechtel
Moe is the absolute best! Been dealing with Metro for at least ten years (New York and here) and he's the only one who was able to save/ transfer everything from my old phone to the new one. Saved me so much time and aggravation. This is the only place I will deal with for any phone issues-- you should too!
