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September 2025 by Julius Mims
Cleaner than most storage facilities.
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September 2024 by KillerBear1789
Janelle helped us quickly and was polite.
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September 2024 by P Sandell
Janelle was very professional and courteous. I love how convenient everything is here
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September 2024 by Nolan Bach
I had a fantastic and very helpful experience with Janelle. She was knowledgeable and worked through several technical difficulties expertly.
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September 2024 by Cheyanne
Terra was so incredibly helpful. Her customer service was 10/10. My experience all around at this location has been wonderful. :)
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September 2024 by Jake Brabenec
Easy peasy process with Jeanette!
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September 2024 by Ahmed Hange
Best ever storage?
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September 2024 by Jesse Moberg
Great and easy check-in process! Awesome location.
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September 2024 by Charlotte Demry
After being frustrated with my storage rate going up over the year that I’ve had it from $70-$152. I simply called to ask how much notice I had to give if I was going to move out of my unit and possibly to another storage facility…
Jeanette (sp??) Went above and beyond when I only called to just ask that one question and hang up. Jeanette not only answered my questions but she was able to help me get a new storage unit for $67; the same size and at the same location. All I had to do was switch from the unit I was currently in to another one.
She could’ve just answered my question and hung up, but she took the time to understand what was going on and what was important to me/my needs. She even let me take a day or two to think about it but put notes in on my account if I decided to go with her suggestions (which I did).
Let me tell you, she was SO helpful and went above and beyond that she actually made me more upset with how poor of customer service I received later in the week from a bank I was dealing with. As I left Wells Fargo I was thinking, “They need Jeanette here because she’s helpful and cares and these women are the complete opposite!!!!”
She even went above and beyond at showing me the new storage unit during a downpour.
I know I am a customer who has only had a couple interactions with her, but I will be a reference for this woman because she knows customer service. Any company would be lucky to have her working for them. Public storage, you better give her a raise. Or let her run a property. Because she’s a good one, and you are lucky to have her.
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September 2024 by Oliver Small
Everyone was incredibly helpful and kind. Thank you Jeanette!!!
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September 2024 by Waylon Rogers
The manager Jeanette was a great help with getting everything straitened with my unit!
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September 2024 by Samantha Bergstedt
Very clean nice facility. I feel safe leaving my things in storage here.
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September 2024 by Devyn H
Wonderful facilities!
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September 2024 by Karina Ramos
Great !!
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August 2024 by Bridgette Eaves
Jeanette was very helpful and knew exactly what she was doing! She was kind, respectful and very informative. She made my first experience very fun and was easy to talk to. If I could do more than 5 stars I would’ve.