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March 2024 by kelly saybe
place is falling apart, roof is literally hazardous and endangering. Management is aware, corporate has been aware for months and they have been negligent for years. Looks like a civil lawsuit to me. They keep renting out spaces out to people and not letting them know about the unsafe conditions until it’s too late. We have seen pest infestation and water damage, and all corporate can do is give us $25 for damages done.
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December 2023 by Grace
This is one of the worst storage facilities I’ve used. It is INFESTED with rats and there are poison traps in every unit and all over the hallways. Elevators break constantly, and management doesn’t seem to pay attention to anything going on. I got a rental unit at $56 a month, within 2 months they upped the price to $110. They will constantly change price but let the facility get even worse. Every time I went here there were people moving out of their units and for good reason. Hours are horrible, they are only open when most people are at work.
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December 2023 by Christian Klarman
I can start right away by saying that Kevin saved my bacon! I won’t go into detail, but it was a very difficult situation and I was at the end of my nerves and the business was officially closing, but Kevin just kept really patient and helped me to get sorted out to where I wasn’t worried about anything at the end of the whole process! I can say that because of him I would choose this business (even at higher prices) because you get someone who knows how to run a business and still take care of customers and that’s not always easy; especially in my case! Kevin got me sorted out so that I was able to get a better storage unit and then trusted me to hold up an agreement (which I will honor)! So I really am grateful he put a deal together that I could still afford in the end, because Thais was a fragile time for me when I was literally starting to count the dollars I had left in my checking account! So if your looking for a storage solution search no further and you can sleep better knowing there are professionals there who can provide great solutions if you ever get into a situation!
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December 2023 by Paul Johnson
Luckily, we found this facility to store our motorhome after a bad experience at another storage company. We appreciated the spacious parking area that enabled us to safely drive our motorhome in and out. In addition, the facility is conveniently located just off I94 near the Minneapolis/St. Paul border. Security is good with high fences and limited access hours. We would certainly use this facility again. Staff were always helpful and available.
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December 2023 by Ronda Redding
Kevin was so Helpful And Respectful And Most of All Has Good Patience. And Also Amazing Energy.
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November 2023 by Akash Aman
This place is not the greatest as a whole.But the property manager Kevin is a good human being and a very helpful and is knowledgeable about his job
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October 2023 by Bridget Malina
This location is run very well. Each garage is prepped and ready for the next renter with lock/key and insurance options. Kevin is easy to work and knows his job. He really cares about his customers and business. Also, he helped me get the best rates possible for the two garages I'm renting. I highly recommend this Public Storage.
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October 2023 by Srishti Sinha
Kevin, the property manager is exceptionally helpful! I had accidentally left some of my belongings outside my storage unit, and Kevin went the extra mile by reviewing the extensive security footage, contacting individuals who had visited the storage facility that day, identifying them, and successfully recovering my items within a day. Among these belongings were sentimental items, and I am incredibly thankful that I was able to retrieve them with Kevin's assistance. Thank you very much!
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August 2023 by Rita Morris
DO NOT STORE HERE. Horrible company. Would rate zero stars if possible. Most of my furniture and belongings were destroyed while storing here. They have a mice infestation that we were not made aware of. There were dead mice, live mice, and mouse poop/pee everywhere in my unit. It was one of the most disgusting things I’ve ever experienced. They refuse to compensate me for all the damaged furniture, amounting to thousands of dollars worth of lost stuff.
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August 2023 by Becky Forgrave
Jocelyn was great to work with as we were exhausted from our move, and helped us get two units next to each other. Kevin was great at communicating for our move out. Overall a great experience.
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August 2023 by Michelle Bohn
I worked with Joslynne at the Wabash location in st. Paul. She went above and beyond. She showed me how to find my unit, helped me locate a cart for my items and just was wonderful to work with. I would highly recommend her and public storage to anyone I know. Thank you again Joslynne for just being there!!
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August 2023 by Leslie Burks
Great customer service!!Kevin was super awesome and accommodating. He contacted me to alert me of my move out date when I had a gazillion things on my mind so I wouldn’t be charged another month. Grate place!!
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May 2023 by Lorena Nevile
Kevin was extremely helpful and knowledgeable. I was in and out in no time. He even waited for us to arrive! Really glad we chose Public Storage on Wabash!
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March 2023 by Martin W.
We have been happy with this facility but....I just got a notice they are jacking my rate from $155 to $211? That's frigging 36%. Nothing like saying Thanks for being a loyal customer! We scheduled a move out before the price increase.
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March 2023 by Michael Bas
What makes this place 5 stars is the people that work there. Kevin is one of the most genuine people who you can tell really cares and tries to help you out any way he can. When I moved in he had a young blonde kid show me around. He was very helpful in explaining everything and the different doors and even where the dolleys are. These guys are the kind of employees that make lifelong customers, and I hope the upper management knows this and treats these folks good
